Summary
Work History
Overview
Education
Skills
Timeline
I enjoy reading, traveling, spending quality time with family and friends and networking.
Hi, I’m

Tudy Carthy

New City,NY
Tudy Carthy

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Also a reliable and supportive member of house operations, assisting family as extenuating circumstances

Work History

Primerica
Elmsford, New York

Life Insurance Agent
02.2022 - Current

Job overview

  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
  • Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.
  • Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
  • Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.

Christopher and Brooke Papagianis
New York, New York

Professional Nanny/Personal Assistant
05.2016 - 09.2023

Job overview

  • Managed and oversee the household duties carried out by the maintenance team, the laundress and the cleaner.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Assisted children with homework assignments and special projects across different subjects.

Kaluga Kafe
Old Harbour , St. Cathrine, Jamaica

Restaurant Floor Manager
01.2015 - 01.2016

Job overview

  • Managed team of 20 employees to maintain smooth-running operations of restaurant. Managed restaurant inventory and stock levels to maintain availability of products. Carefully interviewed, selected, trained, and supervised staff.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
  • Reduced wait times during peak hours by refining table turnover processes and coordinating effectively between front-of-house and back-of-house teams.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Juici Patties/Kellits Food Ltd
Clarendon , Jamaica

General Manager of Food Service
01.2012 - 12.2014

Job overview

  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
  • Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
  • Developed strong relationships with local suppliers for fresh ingredients, resulting in higher quality dishes and improved customer feedback.
  • Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
  • Contributed to community engagement efforts through participation in local events, sponsorships of charitable initiatives, and partnerships with area schools or organizations.
  • Monitored industry trends to stay ahead of competitors and continuously adapt operations as needed for continued success in the marketplace.
  • Implemented effective marketing campaigns to increase brand awareness and attract new customers to the establishment.

Overview

13
years of professional experience

Education

University of Technology Jamaica
Kingston, Jamaica

Bachelor Of Business Administration from General Management
05.2014

Portmore Community College
St. Catherine, Jamaica

Associate Degree In Business Studies from Accounting And Business Management
05.2009

Skills

  • Prospecting clients
  • Client Account Management
  • Cross-selling techniques
  • Team training and development
  • Referral Generation
  • New Agent Training
  • Client Relationship Management
  • Appointment Scheduling
  • Insurance sales strategy
  • Strong interpersonal skills
  • Marketing Strategy Development
  • Life Insurance Sales
  • Financial Needs Assessment
  • HIPAA Compliance

Timeline

Life Insurance Agent

Primerica
02.2022 - Current

Professional Nanny/Personal Assistant

Christopher and Brooke Papagianis
05.2016 - 09.2023

Restaurant Floor Manager

Kaluga Kafe
01.2015 - 01.2016

General Manager of Food Service

Juici Patties/Kellits Food Ltd
01.2012 - 12.2014

University of Technology Jamaica

Bachelor Of Business Administration from General Management

Portmore Community College

Associate Degree In Business Studies from Accounting And Business Management

I enjoy reading, traveling, spending quality time with family and friends and networking.

It is my passion reading and learning new things, I am an extremely family oriented individual who enjoys socializing, meet new people and venturing new places.

Similar Profiles

CREATE PROFILE
Tudy Carthy