Tue Yang
Tacoma,WA
Summary
Seeking Project Specialist role with 7 years' experience in project management, furniture specification, and client/vendor coordination. Skilled in using CAP 2020 and Hedberg for bid proposals, specifications, and cost management. Successfully managed multi-interior projects, ensuring timely completion within budget constraints and client satisfaction. Successful at handling simultaneous issues in high-volume environments. Resolves customer issues by devising effective solutions that meet both business and customer needs. Established career managing dynamic customer service teams. Resourceful Project Coordinator known for high productivity and efficient completion of tasks. Skilled in project scheduling, resource allocation, and risk management. Excel at communication, teamwork, and adaptability, ensuring seamless coordination across diverse teams to meet project milestones.
Overview
9
9
years of professional experience
Work History
Customer Service Coordinator/Project Management
Catalyst Workplace Activation
Bellevue, WA
08.2024 - Current
- Specification of furniture quotes using 2020 Cap software to manage design products and pricing.
- Provide and assist with project management and account management of furniture projects.
- Interact with clients on project time frame.
- Provide sales support to the sales team.
- Work with vendors and internal teams to schedule installation with clients.
- Manage project budgets and ensure pricing is accurate and within furniture project budgets.
- Manage weekly sales financial meetings.
- Ensure accounting procedures are complete for final invoicing.
- Address and resolve client/project issues with the internal team, and provide the final resolution of issues.
Furniture Specification Project Specialist
Workspace Interiors by Office Depot
01.2022 - 03.2024
- Developed comprehensive bids, proposals, and quotes for healthcare sector sales, leveraging CAP 2020 software for accuracy and efficiency
- Reviewed and specified intricate furniture solutions, ensuring adherence to vendor contract discounts and healthcare contract terms for optimal pricing
- Managed multiple interior design projects from start to finish, maintaining budget adherence and meeting deadlines by effectively coordinating with product lead times and shipping schedules
- Resolved vendor-related issues pertaining to product specifications, warranties, and completion checklists, while also conducting final project reviews for accurate invoicing and client budget communication
Sales Project Coordinator
Forward Space
Milwaukee, WI
08.2021 - 01.2022
- Coordinated order processing specifications utilizing Hedberg, ensuring accuracy in design modifications and pricing adjustments
- Monitored project budgets, conducting cost analyses to maintain financial integrity throughout the project lifecycle
- Supported team members in resolving project close-out items, while delivering weekly reports on project progress, furniture procurement, and inventory status
Project Coordinator
Brothers Business Interiors & Coakley Brothers
Milwaukee, WI
11.2017 - 04.2021
- Coordinated furniture procurement and tracked shipments to ensure timely arrival for projects, maintaining strict adherence to deadlines and proactively reporting potential delays
- Monitored and controlled project budgets, collaborating with sales teams, designers, and management to align financial evaluations and external costs
- Processed client requests for furniture orders and relocations, providing accurate quotations and managing vendor payment transactions to ensure fiscal compliance
Furniture Customer Service/Sales Support
Complete Office of WI
Germantown, WI
02.2016 - 11.2017
- Conducted comprehensive research to deliver accurate quotes, facilitating informed purchasing decisions for both customers and sales representatives
- Managed the end-to-end order lifecycle, from processing and tracking to invoicing, ensuring seamless project completion and customer satisfaction
- Coordinated with manufacturer representatives to maintain an up-to-date showroom, enabling effective demonstrations and presentations of new products to clients
Education
Associate of Science - Supervisory Management
Milwaukee Area Technical College
Milwaukee, WI05.2017
Associate of Science - Interior Design (Commercial Studies)
Milwaukee Area Technical College
Milwaukee, WI05.2007
Skills
- Project Management
- Vendor and client relationships
- Procurement
- Construction Software PlanGrid
- AutoCAD - Basic
- CAP Studio 2020
- CET Specification Software
Timeline
Customer Service Coordinator/Project Management
Catalyst Workplace Activation
08.2024 - Current
Furniture Specification Project Specialist
Workspace Interiors by Office Depot
01.2022 - 03.2024
Sales Project Coordinator
Forward Space
08.2021 - 01.2022
Project Coordinator
Brothers Business Interiors & Coakley Brothers
11.2017 - 04.2021
Furniture Customer Service/Sales Support
Complete Office of WI
02.2016 - 11.2017
Associate of Science - Supervisory Management
Milwaukee Area Technical College
Associate of Science - Interior Design (Commercial Studies)
Milwaukee Area Technical College
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