Tugger Roberts
Hermiston,Oregon
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
15
15
years of professional experience
Work History
Supervisor
Space Age Fuel
Hermiston, OR
11.2019 - 06.2024
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity to provide constructive feedback and coaching.
- Responded to customer questions regarding products, prices and availability.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Assistant Front End Manager
Albertsons LLC
Ontario, OR
04.2009 - 06.2014
- Tracked employee hours to ensure accurate payroll records were maintained.
- Supervised cashiers in handling transactions accurately and efficiently.
- Monitored sales activities to ensure compliance with established procedures.
- Collaborated with other managers on developing new operational processes.
- Provided feedback to management on team performance and areas for improvement.
- Assisted in the recruiting, hiring, training, and scheduling of front end staff.
- Resolved customer complaints in a professional manner.
- Managed daily operations of the front end area including opening and closing duties.
- Assisted customers with product selection, inquiries, and checkout processes.
- Resolved customer complaints promptly and efficiently.
Education
High School Diploma -
Ontario High School
Ontario, OR06-2003
Some College (No Degree) - General Studies
Treasure Valley Community College
Ontario, ORSkills
- Process Improvement
- Business Development
- Schedule development
- Staff Management
- Inventory Control
- Strategic Planning
- Workflow Management
- Quality Assurance
- Team Building and Leadership
- Product Knowledge
- Skilled multi-tasker
Affiliations
- Outdoors
- Sports
- Im a huge animal person
- Being Happy
Languages
English
Full Professional
Accomplishments
- Becoming a supervisor after 6 months at albertsons
- Then getting promoted to assistant manager 1 year after that
References
References available upon request.
Timeline
Supervisor
Space Age Fuel
11.2019 - 06.2024
Assistant Front End Manager
Albertsons LLC
04.2009 - 06.2014
High School Diploma -
Ontario High School
Some College (No Degree) - General Studies
Treasure Valley Community College
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