Versatile professional with a background in moving and logistics. Known for exceptional customer service and adaptability, consistently delivering results while managing heavy lifting and operational tasks efficiently.
Overview
5
5
years of professional experience
Work History
Moving Helper
Local firm
Los Angeles, California
12.2024 - 05.2025
Assisted customers with packing and loading belongings into moving vehicles.
Organized and secured items within trucks to prevent damage during transport.
Communicated with clients to address concerns and ensure satisfaction during moves.
Maintained cleanliness and organization of equipment and moving supplies on site.
Provided excellent customer service throughout the entire process of loading and unloading goods at the customer's residence or business premises.
Followed safety protocols while lifting heavy items to prevent injuries.
Used dollies, hand-trucks, straps and other equipment to safely move items from one location to another.
Dispatcher
Ub transportation
Los Angeles , CA
08.2022 - 11.2024
Coordinated dispatch operations to ensure timely delivery of services.
Utilized various software systems to facilitate movement, planning and scheduling.
Managed incoming calls and prioritized requests for service efficiently.
Resolved customer complaints related to service issues or delays.
Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
Host
Izakaya by Katsuya
Los Angeles, California
03.2021 - 05.2022
Managed reservations and organized seating arrangements efficiently.
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Communicated with servers about new tables, changes in food availability and customer comments.
Built positive relationships with other front-of-house and kitchen staff.
Construction Assistant
Local firm
Fukui shi , Fukui ken, Japan
02.2020 - 12.2020
Supported project managers by preparing materials and organizing tools for tasks.
Conducted inventory checks of supplies and reported shortages to supervisors.
Helped maintain a clean and organized work environment throughout the site.
Listened to directions and executed tasks accurately to prepare materials, perform work, and clean up sites at conclusion of jobs.
Loaded or unloaded building materials to distribute machinery or tools.
Education
Some College (No Degree) - Journalism And Mass Communication
Santa Monica College
Santa Monica, CA
Skills
Effective communication
Adaptable and flexible
Time management
Data organization
Customer service
Assembly and disassembly Know-how
Heavy lifting
Inventory listing
Languages
English
Native/ Bilingual
Mongolian
Native/ Bilingual
Japanese
Limited
Affiliations
Black Belt in Judo
Timeline
Moving Helper
Local firm
12.2024 - 05.2025
Dispatcher
Ub transportation
08.2022 - 11.2024
Host
Izakaya by Katsuya
03.2021 - 05.2022
Construction Assistant
Local firm
02.2020 - 12.2020
Some College (No Degree) - Journalism And Mass Communication