Tuhin Misri
Issaquah,WA
Summary
Senior product leader with over ten years of experience in developing data-driven digital products and managing cross-functional initiatives for enterprise financial and retail sectors. Recent achievements include spearheading Amex benefits modernization and executing a BI rollout at Walgreens, resulting in over 20% year-over-year revenue growth. Expertise in launching customer-centric features, creating executive dashboards for over 120 users, and enhancing platform performance and operational efficiency. Proficient in product strategy, experimentation, AI use-case prioritization, analytics, and stakeholder alignment to achieve measurable business results.
Overview
13
13
years of professional experience
Work History
Product Manager
American Express, AMEX
Phoenix, Oregon
2024.02 - 2026.01
- Defined product vision and roadmap for benefits refresh across card portfolios (Gold, Platinum, Centurion), aligning cross-functional stakeholders and ensuring executive leadership buy-in.
- Led multiple scrum teams to deliver the 2025 benefits refresh, launching new statement credits and benefit enhancements that drove increased cardmember spend and improved acquisition among younger, high‑income segments.
- Partnered with design and engineering to prototype, test, and iterate features using rapid experimentation and customer feedback loops.
- Acted as liaison for an enterprise modernization program to optimize processing platforms, reduce operating costs, and standardize member experience across products.
- Evaluated AI use cases and prioritized implementations to accelerate delivery and align solutions with business objectives and compliance standards.
Product Owner/Business Analyst
Walgreens
Deerfield, Illinois
2015.08 - 2021.12
- Led nationwide rollout of an enhanced BI toolset and delivered workshops for sales teams, driving adoption of data-driven decision making and contributing to a >20% YOY revenue increase across business segments.
- Used interviews, shadowing, workshops, surveys, and design-thinking to surface user needs across 9 business units and 15+ work streams.
- Built executive and regional dashboards with KPIs for a 120+ member sales organization to improve performance visibility.
- Acted as SME and mentor across 9 business units to increase analytics literacy and enable self-service reporting.
Lead Business Analyst (Consultant)
Walgreens
Deerfield, Illinois
2013.12 - 2015.06
- Managed a 5-person Business Analyst team conducting requirements sessions, focus groups, and stakeholder interviews with 15+ product owners.
- Transformed multi-stream transactional data into 500+ operational and strategic reports for middle and senior leadership, improving visibility into performance drivers.
- Identified process inefficiencies and implemented targeted improvements to streamline operations and reporting workflows.
- Authored comprehensive business requirements documentation to guide development, testing, and deployment.
Lead Business Analyst
HCSC
Chicago, Illinois
2013.06 - 2013.12
- Led a team of 4 business analysts to assess enterprise data flows and implement third‑party software controls that ensured 100% transfer accuracy for incoming 837P files.
- Defined test plans and validation processes to certify data integrity for claims transmission workflows.
- Improved stakeholder satisfaction by managing expectations, delivering high‑quality solutions and communicating progress across technical and business audiences.
Project Manager/Business Analyst
Walgreens
Deerfield, Illinois
2012.12 - 2013.05
- Facilitated migration of a legacy Enterprise Data Warehouse (EDW) to a new Integrated Data Layer (IDL) architecture, improving data warehouse performance by ~20% on average and simplifying business reporting.
- Developed detailed project plans with timelines, milestones, and budget requirements to ensure timely, high-quality delivery.
- Coordinated cross-functional teams and stakeholders to align requirements, mitigate risks, and maintain project momentum.
- Established clear communication channels and reporting to keep leadership informed and drive successful project outcomes.
Education
MBA - Business Administration And Management
DePaul University
Chicago, IL2012-06
Bachelor of Engineering - Information Technology
Mumbai University
Mumbai, India2006-06
Skills
- Product strategy
- User experience design
- Requirements gathering
- Market research
- Roadmap development
- Product backlog management
- Product lifecycle management
- Agile methodologies
- Jira and Confluence
- Data analysis
- Cross-functional collaboration
- Stakeholder management
- Change management
- Documentation management
- Design thinking
- User experience optimization
- Use case study generation
- Critical thinking
Timeline
Product Manager
American Express, AMEX
2024.02 - 2026.01
Product Owner/Business Analyst
Walgreens
2015.08 - 2021.12
Lead Business Analyst (Consultant)
Walgreens
2013.12 - 2015.06
Lead Business Analyst
HCSC
2013.06 - 2013.12
Project Manager/Business Analyst
Walgreens
2012.12 - 2013.05
MBA - Business Administration And Management
DePaul University
Bachelor of Engineering - Information Technology
Mumbai University