To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Bookkeeper
Mikes Heavy Duty Towing
12.2023 - 03.2025
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Contributed to a positive work environment by fostering open communication among colleagues.
Prepared and edited documents to produce precise, accurate and professional communication.
Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Updated company records diligently, keeping track of vehicle maintenance schedules and driver certifications.
Ensured timely payments from clients by accurately processing invoices and following up on outstanding balances when needed.
Implemented an effective system to manage high call volumes during emergency situations or severe weather events.
Answered phone calls and responded to customer emails.
Assisted in resolving customer complaints and grievances.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Learned and adapted quickly to new technology and software applications.
Organized records of vehicles, schedules and completed orders.
Buyer Specialist
Brooklyn Watches
06.2023 - 12.2023
Maintained complete documentation and records of all purchasing activities.
Maintained key item stock levels and wrote or expedited purchase orders.
Forecasted purchasing trends and improved merchandising strategies.
Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
Maintained and reviewed computerized records of items purchased and costs associated with purchases.
Class a Driver Recruiter
Express GOC
02.2021 - 06.2021
Pre-screened resumes received from Lead Generator websites, such as Zip Recruiter, Indeed, etc.
Perform searches for qualified candidates using computer databases, networking, internet recruiting resources, cold calls, and employee referrals.
Perform interviews with potential candidates and conduct all necessary background checks.
Scheduling drug screens and orientation for potential hires.
Perform 1st-day arrival calls, weekly temp calls, etc.
Keep constant communication with applicant with updates during the process until hired.
Document all applicant information accurately via Tenstreet app.
Fleet Manager
Express GOC
02.2020 - 02.2021
Requested maintenance tasks be completed within specific timeframes.
Supervised team and effectively delegated assignments to optimize processes.
Provided all drivers with pertinent safety materials regarding rules and regulations.
Make safety-conscious decisions while ensuring drivers are in compliance with all policies and procedures.
Review and handle all escalations from the team.
Act as POC for all escalations during shift.
Coordinated with drivers to organize timely pickup and delivery.
Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
Addressed driver communications and provided required data to drivers.
Implemented and supported company quality and safety improvement efforts.
Perform weekly audits on company drivers pay statements, tours and attendance. Approve necessary bonuses and incentives.
Assist Operations Manager with planning of weekly tours for drivers.
Address drivers concerns and complaints.
Schedule drivers off time and ensure necessary accommodation is in place to get drivers home safely.
Driver Manager
Express GOC
02.2019 - 02.2020
Coordinated with drivers to organize timely pickup and delivery.
Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
Addressed driver communications and provided required data to drivers.
Implemented and supported company quality and safety improvement efforts.
Perform weekly audits on company drivers pay statements, tours and attendance. Approve necessary bonuses and incentives.
Assist Operations Manager with planning of weekly tours for drivers.
Address drivers concerns and complaints.
Schedule drivers off time and ensure necessary accommodation is in place to get drivers home safely.
Dispatcher
Express GOC
10.2017 - 02.2019
Directed dispatching, routing and tracking of shipments.
Maintained updated and detailed records of calls in a physical and electronic database.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Take dispatch calls and take action to resolve and correct potential problems.
Handled customer escalations from drivers to solve issues and restore customer satisfaction.
Documented service activities and issues and produced regular reports.
Coordinated repairs to vehicles to maintain fleet operations.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Junior Laboratory Technician
Guyana Sugar Corporation
08.2014 - 01.2016
Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
Logged information and recorded results into the system.
Perform necessary tests on sugar cane and soil samples.
Provide daily weather updates from the meteorology station.
Audit all field reports provided by the Agronomy Hand , consolidate final report and update the company database.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
Education
Technical - Electrical Installation
Government Technical Institute
Georgetown, GY
06.2014
CSEC -
West Demerara Secondary
Pouderoyen - Region 3
06.2011
Skills
Technical Industry Knowledge
Experience in Freight Transportation
Experience in Freight Brokerage
Experience with USA Federal Regulations
Web-Based Logistics Systems
Timeline
Bookkeeper
Mikes Heavy Duty Towing
12.2023 - 03.2025
Buyer Specialist
Brooklyn Watches
06.2023 - 12.2023
Class a Driver Recruiter
Express GOC
02.2021 - 06.2021
Fleet Manager
Express GOC
02.2020 - 02.2021
Driver Manager
Express GOC
02.2019 - 02.2020
Dispatcher
Express GOC
10.2017 - 02.2019
Junior Laboratory Technician
Guyana Sugar Corporation
08.2014 - 01.2016
Technical - Electrical Installation
Government Technical Institute
CSEC -
West Demerara Secondary
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