Tujuana Bailey Barr
Kernersville,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Schedular/Medical Receptionist
KMC, Outpatient Infusion Center
10.2017 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
Home Health Aide
Gentiva Home Health Services
01.2008 - 10.2015
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed rapport to create safe and trusting environment for care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Referral Coordinator
Kernersville Medical Center
01.2013 - 01.2015
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled appointments with specialists on behalf of clients.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Certified Nursing Assistant
Kernersville Medical Center
01.2011 - 01.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Certified Nursing Assistant
Forsyth Medical Center
07.1997 - 08.2006
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Education
Bachelor of Science - Healthcare Administration, Acute Care
ECPI University
Virginia Beach, VA05.2023
No Degree - College Courses
Forsyth Technical Community College
Winston-salem, NC01.1995
High School Diploma -
Carver High School
Winston-Salem06.1994
Skills
- EMR Systems
- Medical Transcription
- Medical Records Management
- Front Desk Operations
- HIPAA Guidelines
- Critical Thinking
- Patient Referral
- Regulatory Documentation
- Healthcare Administration
- Patient Scheduling
- Teamwork and Collaboration
- Order Purchasing
- Scheduling Tests and Procedures
- Staff Meetings
- CPR Certified
- Office Coordination
Certification
Fema Certified
CPR Certified
Certified Nursing Assistant
Timeline
Schedular/Medical Receptionist
KMC, Outpatient Infusion Center
10.2017 - Current
Referral Coordinator
Kernersville Medical Center
01.2013 - 01.2015
Certified Nursing Assistant
Kernersville Medical Center
01.2011 - 01.2013
Home Health Aide
Gentiva Home Health Services
01.2008 - 10.2015
Certified Nursing Assistant
Forsyth Medical Center
07.1997 - 08.2006
Bachelor of Science - Healthcare Administration, Acute Care
ECPI University
No Degree - College Courses
Forsyth Technical Community College
High School Diploma -
Carver High School