Summary
Work History
Education
Skills
Timeline
pwb
Tula Cope

Tula Cope

Ladson,SC

Summary

Knowledgeable Correctional Supervisor with 30 years in managing correctional programs for facility with 4400 inmates. Balanced empathy for inmates with strong leadership skills and to maintain order. Applied knowledge of security measures and inmates' rights to maintain professional environment with respect for inmates and correctional officers.

Work History

Line Supervisor

Palmetto Goodwill
Charleston
02 2024 - Current
  • Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Trained employees to operate and maintain production line equipment such as Power Soak.
  • Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Streamlined food preparation processes for increased efficiency and reduced waste.

Assistant Manager

Chop Stop
Reno, NV
08 2023 - 02 2024
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Supervising Chef

State of California Department of Corrections
Crescent City. CA
08 1980 - 02 2012
  • Maintained well-organized mise en place to keep work consistent.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Placed orders to restock items before supplies ran out.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.

Education

Culinary Arts - Food Service Management

University of California, Riverside
06.1975

Skills

  • Staff Management
  • Supply Chain Management
  • Equipment operation
  • Operations management
  • Inventory oversight
  • Compliance understanding
  • Quality assurance
  • Schedule Management
  • Equipment monitoring
  • Purchasing and procurement
  • Budgeting and forecasting

Timeline

Line Supervisor

Palmetto Goodwill
02 2024 - Current

Assistant Manager

Chop Stop
08 2023 - 02 2024

Supervising Chef

State of California Department of Corrections
08 1980 - 02 2012

Culinary Arts - Food Service Management

University of California, Riverside
Tula Cope