Tulibako Godwin Mwandambo
Beaverton,Oregon
Summary
I am Organized and dedicated personwith proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
CNA
Maryville Nursing Center
02.2023 - Current
- Helping patients get in and out of bed, bathing, grooming, and dressing
- Assisting patients in mobility, turning, or repositioning them
- Serving meals, documenting food and liquid intake, and helping patients meet their nutritional and hydration requirements
- Checking vital signs such as blood pressure and heart rate
- Ensuring that safety protocols are followed properly
- Monitoring and reporting any behavior, health, or vital statistic changes
- Answering patient calls
- Gathering medical supplies
Caregiver
PARADISE ADULT FOSTER HOME
01.2023 - 01.2024
- Maintaining a safe and comfortable home environment
- Maintaining clients hygiene by providing bathing and dressing assistance
- Preparation of meals and feeding some of them
- Keeping the house clean and doing laundry whenever it was needed
- Taking the clients to their medical appointments, grocery stores and other important places
- Assisting on using toilets and making sure their environment is safe and clean all the time
- Offering companionship to patients and encouraging socialization and participating in daily activities
Customer Service Supervisor
Tigo Tanzania
01.2008 - 12.2019
- Solving customer complaints and queries also ensure they receive quality service from the staff
- Supervising staff by caching and train regarding Tigo services and product
- Meeting targets and preparing sales reports on a daily basis
- Management of office assets and administration of daily activities
- Assisting with achieving team goals by setting customer satisfaction target
- Being creative through customer loyalty programs to increase revenue while retaining existing customers and attracting new customers
Education
Bachelor - Business Administration (Marketing Management)
Mzumbe University
01.2007
Diploma - Business Administration
College of Business Education
01.2004
Secondary Education Certificate - Secondary Education
Chang'ombe Secondary School
01.1998
Primary Education certificate - Primary Education
Tabata Primary School
01.1994
Skills
- Microsoft Office applications
- Decision making and problem solving skills
- Customer service skills
- Communications skills
- Data Entry
- Office Administration
Trainingandprofessionalcourses
- Certified Nursing Assistant, Moore Nursing Consult, 01/01/24
- Basic Life Support and First Aid CPR, Moore Nursing Consult
- Pre-Dementia Care Training for Direct Staff, 08/08/23
- Maintaining a Clean & Healthy Environment (Infection Control), CARE ACADEMY
- Reporting and Documentation, CARE ACADEMY
- Assisting with Personal Care, CARE ACADEMY
Personal Information
- Date of Birth: 08/07/82
- Gender: Female
- Marital Status: Single
Hobbies and Interests
- Cooking and Baking
- Traveling and Blogging
- Watching movies and Dancing
Timeline
CNA
Maryville Nursing Center
02.2023 - Current
Caregiver
PARADISE ADULT FOSTER HOME
01.2023 - 01.2024
Customer Service Supervisor
Tigo Tanzania
01.2008 - 12.2019
Bachelor - Business Administration (Marketing Management)
Mzumbe University
Diploma - Business Administration
College of Business Education
Secondary Education Certificate - Secondary Education
Chang'ombe Secondary School
Primary Education certificate - Primary Education
Tabata Primary School
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