Overview
Work History
Education
Timeline
Generic

TULSI PATEL

Bensalem,PA

Overview

8
8
years of professional experience

Work History

Assembler

Estee Lauder
Bristol, PA
07.2021 - 12.2021
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Followed outlined specifications to implement assembly plans.
  • Disassembled, reassembled and corrected changeover.

Rural Mail Carrier

Post Office
Newtown, PA
01.2021 - 06.2021
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Used automated mail processing equipment to sort and collate mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Helped customers by carrying oversized parcels inside residences.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.

Exclusive Hospitality

Front Desk Supervisor
Woodside, NY
10.2010 - 06.2017
  • Increased customer service ratings significantly through personable service.
  • Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
  • Collaborated with various team members to meet guests' requests.
  • Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Scheduled work hours for [Number] employees to achieve adequate manpower coverage.
  • Filed incident reports and handled inappropriate behavior to document problems and disturbances.
  • Used [Software] to record guests' check-ins and check-outs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Maintained up-to-date knowledge of product and service changes.
  • Answered average of [Number] calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Trained staff on operating procedures and company services.
  • Sought ways to improve processes and services provided.
  • Cross-trained and backed up other customer service managers.

Education

No Degree -

Dvery University
Online

High School Diploma -

DN High School
India
05.2007

Timeline

Assembler

Estee Lauder
07.2021 - 12.2021

Rural Mail Carrier

Post Office
01.2021 - 06.2021

Exclusive Hospitality

Front Desk Supervisor
10.2010 - 06.2017

No Degree -

Dvery University

High School Diploma -

DN High School

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