Tumema Kona
Anchorage,AK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ramp Supervisor
Pegasus
Anchorage, AK
11.2016 - 01.2018
- Communicated with management team regarding any issues or concerns related to customer service or safety matters.2
- Worked closely with other staff members in order to meet overall goals of the organization.
- Helped maintain a safe work environment by following all safety procedures established by the company.
- Resolved customer complaints promptly and professionally according to company guidelines.
- Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
- Provided customer service by greeting customers, responding to questions, and assisting with locating desired items.
- Restocked inventory as needed according to company guidelines.
- Cleaned areas of the store such as restrooms, break room, storage area, and other areas as assigned.
- Assisted in training new employees on company policies and procedures.
- Adhered to all safety regulations outlined by the Occupational Safety and Health Administration.
- Measured and weighed items to meet quality standards and prevent waste.
- Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
- Reviewed performance reports from previous shifts in order to identify areas where improvements could be made.
- Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
- Analyzed current inventory levels and identified areas that needed improvement or adjustment.
- Tracked expiration dates for products stored in the warehouse facility.
- Maintained accurate inventory records and ensured accuracy of data entry.
- Reviewed purchase orders against invoices to ensure items were received correctly.
- Completed full department audits in adherence with company audit schedule.
- Kept department records and updated documentation with latest counts.
- Reported any lost items found during cleaning process to supervisor for return to passenger.
- Cleaned and stocked aircraft cabins with amenities such as pillows, blankets, magazines, headphones and other items.
- Checked aircraft interiors for any damage or maintenance issues requiring attention.
- Performed general housekeeping tasks such as wiping down surfaces, sweeping floors.
- Sanitized lavatories using approved cleaning agents according to airline standards.
- Conducted final inspections of all aircraft cabins prior to passengers boarding flights.
Crew Member
Burger King
Anchorage, AK
01.2016 - 02.2024
Elderly Caregiver
Turnagain social club
Anchorage, AK
01.2019 - 09.2020
Education
High School Diploma -
Tafuna High School
Pago Pago, AS05-2013
Skills
- Health and safety compliance
- Following Instructions
- Root Cause Analysis Participation
- Punctual and Reliable
- Material Loading and Unloading
- Incident Reporting
- Safety Standards Compliance
- Flexible Schedule
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Teamwork and Coordination
- Safe Machine Operation
- Supply organization
- Team building
- Adaptability and Flexibility
- Organizational Skills
- Identifying Flaws
- Self Motivation
Certification
valid driver licenses. de-icing Certified
Languages
Samoan
Full Professional
English
Full Professional
Timeline
Elderly Caregiver
Turnagain social club
01.2019 - 09.2020
Ramp Supervisor
Pegasus
11.2016 - 01.2018
Crew Member
Burger King
01.2016 - 02.2024
High School Diploma -
Tafuna High School
valid driver licenses. de-icing Certified
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