Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tumesha Tarrant

Birmingham,AL

Summary

Dynamic Property Manager with a proven track record at Housing Authority Birmingham District, excelling in operations management and team development. Leveraged financial acumen to oversee annual budgets exceeding $2M, driving profitability and compliance. Skilled in fostering community engagement and enhancing tenant satisfaction, demonstrating a strong blend of strategic planning and customer relationship management. Previous roles have demonstrated the ability to enhance patient satisfaction by delivering quality telehealth services and implementing efficient healthcare procedures.

Overview

12
12
years of professional experience

Work History

Property Manager

Housing Authority Birmingham District (HABD)
Birmingham, AL
11.2022 - Current
  • Supervise a team of 10+ staff members, including assigning tasks, evaluating performance, and conducting disciplinary actions, to ensure efficient operations
  • Maintain regular communication with Regional Property Manager and Regional Maintenance Supervisor to provide updates on work orders and project statuses
  • Manage administrative duties, including preparing and maintaining resident files, inventory records, and reports for HUD and HABD
  • Evaluate housing operations and staff productivity, implementing improvement programs and establishing policies and procedures to ensure efficient workflow
  • Ensure compliance with leasing, occupancy, and maintenance standards set by PHAS, HUD, and HABD to uphold optimal property conditions and resident satisfaction
  • Drive property success by building strategic partnerships, maximizing occupancy rates, and enhancing marketing strategies to improve resident satisfaction and overall property performance
  • Provide high levels of customer service to residents and the community, addressing inquiries promptly and fostering positive relationships in alignment with HABD's mission
  • Act as a liaison for HABD in community meetings and events, fostering positive relationships with stakeholders and supporting initiatives aligned with organizational goals
  • Prepare regular reports for developments, ensuring accuracy and timely submission to relevant departments and agencies to support informed decision-making
  • Conduct new resident orientations, explaining lease terms and HABD policies and providing essential information to promote a smooth transition for residents

Assistant Asset Manager

Housing Authority Birmingham District (HABD)
Birmingham, AL
08.2021 - 11.2022
  • Collaborated with the Asset Manager to effectively oversee daily operations, including task delegation, performance evaluations, and disciplinary measures, to ensure optimal team performance and adherence to organizational standards
  • Played a key role in determining eligibility for public housing by thoroughly verifying applicant income data, ensuring fair and equitable housing access for eligible applicants
  • Provided personalized counseling to residents facing delinquent account balances, implementing proactive strategies to minimize collection losses and mitigate risk of evictions
  • Assisted in managing rental programs, ensuring compliance with both departmental and HUD guidelines to safeguard the integrity of housing operations and optimize program effectiveness
  • Identified maintenance needs and requests, strategically assigning tasks to appropriate maintenance crews and overseeing the timely completion of assignments to ensure preservation of property assets and resident satisfaction
  • Fulfilled interim supervisory roles in absence of the Asset Manager to maintain operational continuity and uphold service standards
  • Executed a variety of clerical and administrative tasks to support seamless departmental operations and contribute to overall organizational efficiency

Enrollment Specialist

Longleaf Liberty Park
Vestavia, AL
09.2019 - 02.2020
  • Ensured compliance with safety regulations within the workplace by following established guidelines.
  • Directed incoming calls and messages to appropriate staff or residents.
  • Handled guest inquiries and resolved issues promptly to ensure satisfaction.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Adhered to ethical standards while providing quality healthcare services remotely.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Provided telehealth nursing services to patients in a variety of settings.

Property Accountant

Braden Fellman Group LTD
Atlanta, GA
12.2012 - 09.2019
  • Analyzed financial reports and contributed to preparing annual budgets of $2M+, reviewing budgetary and actual transactions to offer strategic recommendations for future budgeting decisions
  • Supervised a portfolio team of six, driving ROI and profitability by providing strategic staffing recommendations for a team of 30+, including recruitment, selection, advancement, corrective action, and termination
  • Collaborated with property accountants to establish new tenant accounts, ensuring accurate posting of all tenant charges to maintain financial integrity
  • Developed performance appraisal processes for 10 properties, leveraging Yardi to update and manage vendor databases and enhance operational efficiency
  • Reviewed and reconciled all accounts receivable and accounts payable, proactively resolving discrepancies to maintain financial accuracy and operational efficiency
  • Maintained records of vendor forms, including W-9s, certificates of insurance, and vendor agreements, to ensure compliance and positive vendor relations

Education

Master of Business Administration - Human Resource Management

Strayer University
Atlanta, GA
05-2014

Personal Fitness Trainer Diploma -

Virginia College
Birmingham, AL
05-2006

Bachelor of Science - Business Administration

Miles College
Birmingham, AL
05-2004

Skills

  • Operations Management
  • Team Training & Development
  • Talent Acquisition
  • Performance Evaluation & Optimization
  • Financial Management
  • Budgeting
  • Administrative Management
  • Regulatory Compliance
  • Customer Relationship Management
  • Community Engagement
  • Vendor Management
  • Strategic Planning
  • Process Improvement
  • Tenant and eviction laws
  • Preventive Maintenance
  • New construction
  • Multi-family property management
  • Medical terminology
  • HIPAA compliance
  • Outbound patient calls
  • Patient communication
  • Healthcare software proficiency

Affiliations

  • Member, Institute of Real Estate Management (IREM)
  • Member, American Association of Notaries
  • Member, Atlanta Apartment Association
  • Member, Society for Human Resource Management (SHRM)
  • Member, South Fulton Chamber of Commerce
  • Member, Atlanta Airport Chamber of Commerce
  • Member, Building Owners and Management International (BOMI)

Timeline

Property Manager

Housing Authority Birmingham District (HABD)
11.2022 - Current

Assistant Asset Manager

Housing Authority Birmingham District (HABD)
08.2021 - 11.2022

Enrollment Specialist

Longleaf Liberty Park
09.2019 - 02.2020

Property Accountant

Braden Fellman Group LTD
12.2012 - 09.2019

Master of Business Administration - Human Resource Management

Strayer University

Personal Fitness Trainer Diploma -

Virginia College

Bachelor of Science - Business Administration

Miles College

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Tumesha Tarrant