Summary
Overview
Work History
Education
Skills
Professional Associations
Timeline
Generic

TUNG S NGUYEN

Savannah,GA

Summary

Cyber security professional with extensive experience in technical and product support. Proven ability to enhance processes and deliver exceptional client experiences, driving operational improvements and customer loyalty in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Assisting with customers online bookings

Elite and Lily Nail
01.2018 - Current
  • Provided technical support to resolve user issues, enhancing user experience
  • Information technology experience
  • Technical consulting experience
  • Establish material supplier
  • Product support manufacturing
  • Conducted inventory checks to ensure optimal stock levels for operations

Manager Assistant

Carlucci's Pizzeria
Savannah, GA
01.2015 - 01.2018
  • Developed apps for customer online ordering, enhancing user experience.
  • Adjusted item prices in computer system to ensure accuracy and competitiveness.
  • Revised menu items in system to incorporate new offerings, improving customer options.

Education

Bachelor's Degree - Computer Science

Strayer University
11-2023

Associate Degree in Arts - Information Technology

Strayer University
01-2022

Skills

  • Customer Relationship Management
  • Client Support
  • Content management
  • HTML
  • Adobe
  • MS Word
  • Workplace Chat
  • Problem Solving
  • Process Improvement
  • User Data Protection

Professional Associations

National Society of Collegiate Scholars, 2020

Timeline

Assisting with customers online bookings

Elite and Lily Nail
01.2018 - Current

Manager Assistant

Carlucci's Pizzeria
01.2015 - 01.2018

Bachelor's Degree - Computer Science

Strayer University

Associate Degree in Arts - Information Technology

Strayer University
TUNG S NGUYEN