Tuniesa Dozier

• Coordinate pediatric home care services, including safe discharges, ongoing case management, and liaison support with hospitals, schools, and families.
• Build and maintain relationships with referral sources and families to ensure appropriate clinical placements and consistent communication.
• Partner with the Director to identify and pursue growth opportunities in underserved areas.
• Support onboarding and orientation of new staff, ensuring compliance with pediatric-specific clinical guidelines.
• Collaborate on marketing and educational efforts for parents and case managers to explain home care offerings.
• Analyze client data, trends, and feedback to improve service delivery and promote client retention.

Key Highlights

• Frequently act as the primary point of contact for high-acuity pediatric discharges.
• Develop trust with families and referral sources to ensure seamless transitions to home care.
• Support team growth and performance through mentorship and development planning.

• Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
• Negotiated agreements with external partners such as contractors or consultants.
• Coordinated resources across departments to maximize productivity levels.
• Developed policies and procedures to ensure compliance with corporate standards.
• Assessed employee performance against established benchmarks or targets.
• Led cross-functional teams in the development of innovative solutions to complex problems.

• Led company-wide operations, overseeing team growth, strategic partnerships, and budget forecasting.
• Built lasting professional relationships with vendors and clients by offering tailored solutions and reliable service.
• Developed internal training programs, improving staff retention and performance across departments.
• Created communication strategies to relay service benefits and value to clients and partners.