Tuoyo Memuduaghan

• Developed innovative sales and marketing strategies to facilitate business expansion from inception.
• Aligned organizational objectives with company mission, increasing revenue, profit, and business growth by collaboratively developing integrated strategies.
• Facilitated over $10M in annual business for 3+ years with average growth of 114% Year on Year.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Streamlined company processes and procedures while enhancing customer satisfaction.
• Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
• Built relationships with customers and community to establish long-term business growth.
• Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
• Increased business profits 32% by streamlining processes and trimming unnecessary positions.

• Managed quarterly book of business worth $4M across 150 accounts.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Built and strengthened long-lasting client relationships based on accurate product use cases and customer-centric terms.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Educated clients on new Meta products and updated account information to maintain high standards of client service.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Liaised between account holders and various departments.

Primarily responsible for the whole 360 sales cycle supporting UK & Ireland Hospitality Industry with an All-In-One Duty manager Book solution:

• Oversaw new business development and customer servicing.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Listened attentively to client feedback and worked with product development team to introduce new services.
• Contributed to annual revenue goals by selling new services and developing new accounts.
• Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
• Capitalized on emerging trends in customer preferences and marketplaces.
• Expanded sales by 230% by facilitating client satisfaction and renewing customer relations.

• Managed between 30 and 40 incoming customer calls per day
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Demonstrated products and features to customers, answered questions, and overcame objections.
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit, and customer satisfaction plans.
• Remained current on industry trends to better understand customer needs, product effectiveness, and sales tactics.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Negotiated prices, terms of sales, and service agreements.
• Attended monthly sales meetings and quarterly sales training.
• Demonstrated a consistent track record of overachieving sales quotas.
• Sales agent of the month Award 4 out of 9 months. 110 Sales agents in total.