Tuquoia Osborn
Evans,GA
Summary
Dedicated and enthusiastic job seeker with a strong focus on organization, seeking an entry-level customer representation position. Committed to supporting the team in achieving company goals, I bring a detail-oriented approach and the ability to handle multiple projects simultaneously with exceptional accuracy. With strong organizational skills, ready to contribute to the success of your organization and provide excellent customer service.
Overview
11
11
years of professional experience
Work History
Homemaker
Military Spouse
08.2020 - 07.2024
Life Insurance Benefits Advisor
American Income Life Insurance Company
07.2024 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
Homemaker
Military Spouse
12.2017 - 08.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
shift manager
McDonald's
06.2013 - 04.2017
- Count money and make bank deposits
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Coordinate each crew member for each day to ensure economical use of food and timely preparation
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service.
Education
Diploma - medical administrative assistant
Fisk University
Nashville, TNAssociate of Arts - social work
Northeast Mississippi Community College
Booneville, MSInsurance Of Accident And Sickness - Finance
National Insurance Producer Registry
Kansas City, MO07.2024
Licence In Life Insurance - Finance
National Insurance Producer Registry
Kansas City, MO07.2024
Certificate - Life, Accident, And Sickness Insurance
ExamFx
Remote07.2024
Skills
- Customer and Personal Service
- Complex Problem Solving
- Coordination
- Administration and Management
- Time Management
- Active Learning
- Monitoring
- Instructing
Timeline
Life Insurance Benefits Advisor
American Income Life Insurance Company
07.2024 - Current
Homemaker
Military Spouse
08.2020 - 07.2024
Homemaker
Military Spouse
12.2017 - 08.2020
shift manager
McDonald's
06.2013 - 04.2017
Diploma - medical administrative assistant
Fisk University
Associate of Arts - social work
Northeast Mississippi Community College
Insurance Of Accident And Sickness - Finance
National Insurance Producer Registry
Licence In Life Insurance - Finance
National Insurance Producer Registry
Certificate - Life, Accident, And Sickness Insurance
ExamFx
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