Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
Turea Williams

Turea Williams

Horn Lake,MS
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Overview

16
16
years of professional experience

Work History

Receive Clerk

Amazon
09.2020 - Current
  • Provided meeting support by taking minutes and dictations.
  • Input data into spreadsheets and databases.
  • Coordinated and scheduled meetings and appointments.
  • Manage inbound flow from scheduling appointments to time receives.
  • Communicate with carriers, corporate transportation group, management and dock personnel.
  • Responsible for planning inbound arrivals, ensuring carriers compliance managing buffers and leading dock personnel.

Nissan Technician

Nissan North America, Inc.
04.2012 - 01.2020
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Investigated customer complaints to identify cause of malfunctions.
  • Coordinated with parts department to determine availability of necessary components.

Customer Service Desk Associate

Sam's Club
01.2007 - 01.2012
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Delivered prompt service to prioritize customer needs.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promptly responded to inquiries and requests from prospective customers.

Education

High School Diploma -

Yazoo City High School, Yazoo City, MS
05.2006

Skills

  • Social Perceptiveness
  • System Optimization
  • Appointment Scheduling Software
  • Copying and Scanning
  • Customer Preferences
  • Document and Records Management
  • Front Desk Management

Additional Information

Excellent communication with focus on customer service

Experience with Microsoft Office - Word & Excel

Interpersonal skills


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receive Clerk - Amazon
09.2020 - Current
Nissan Technician - Nissan North America, Inc.
04.2012 - 01.2020
Customer Service Desk Associate - Sam's Club
01.2007 - 01.2012
Yazoo City High School - High School Diploma,

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Turea Williams