Turischevia Wilkes
Thomasville,NC
Summary
Works in conjunction with an assigned hospital is Case Management/Continuing Care, staff and personnel to plan, coordinate and facilities discharge planning for home care services for patient receiving respiratory and DME services.
To obtain a challenging position-utilizing abilities developed through my experiences and learning new task with the opportunity for professional growth based on performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Hospital Liaison
Rotech
High Point, NC
09.2020 - Current
- Company Overview: is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions and home medical equipment
- We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home
- Rotech provides high quality medical products, services and outstanding customer care
- Hospital healthcare liaison
- Contracted in two local hospitals to help prevent readmission rates for Medicare patients
- Worked with KCQIC to fulfill a contract with CMS to provide a Transitions of Care Program in local hospitals
- Operated as the frontline of our program the first face that patients see
- Built a relationship with patients during their hospital stay that would last making them comfortable with our follow up process to insure lowering their readmission rate
- Scheduled these patients for home visits as well as attended some home visits
- Worked alongside with some Skilled Nursing Facilities and Home Health Agencies
- Designed to follow Medicare patients after they discharge from the hospital to help keep down hospital re-admission for any of the reasons that brought them to the hospital
- Connected patients with field coaches within our company that will visit with the patient in person then follow up with phone calls
- Implementation of HIPPA policies and procedures
- Reported number of weekly referrals, data input of all Medicare, Medi-cal and private insurance patient
- Is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions and home medical equipment
- We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home
- Rotech provides high quality medical products, services and outstanding customer care
- Work closely with case manager
- sales and inventory experience
- And advocate on inventory explaining toCase managers and patients on their equipment discharged and ready to go home
Courier/Delivery Driver
Walmart
01.2019 - Current
- Experienced and careful Transportation Driver with excellent driving and customer service records
- Performed various tasks, including assisting customers with finding the products they need, maintaining cash registers, scanning items, applying discounts on customer purchases, processing returns, and implementing store policies
- Completed food deliveries in a timely manner and guaranteed customers received a positive, memorable experience
- Leveraged GPS system and navigation app to determine and follow the most efficient routes
- Performed preventative vehicle maintenance checks prior to departure to identify concerns or potential issues
Caregiver
Family First Home Health
High Point, NC
01.2011 - Current
- Responsible for providing patients with medications
- Insuring that doctor's appointments are scheduled
- Providing transportation in home health setting
Courier Driver
Amazon Flex
Greensboro, NC
08.2016 - 09.2019
- Grocery delivery jobs are for drivers who transport food and other goods from the store to the home or office of a client
- New types of retailers also sell food products and have on-call drivers deliver the goods on a contract basis
- Those who work for a supermarket may be responsible for gathering the items in the order, bagging them, then delivering them to the customer's home or office
- Independent contractor drivers typically pick up loads that have already been bagged by store employees or warehouse staff and are only responsible for transporting the load within a set timeframe
- You will shop for fresh foods, groceries and household essential for local customers from the stores they trust and then deliver them to their doorsteps
- I will shop for grocery items and then deliver them to the customer
Release of Information Specialist
Novant Health Rowan Medical Center
Rowan County, NC
06.2013 - 02.2017
- Navigated within patient records to locate requested documentation
- Ensured released information was in compliance with Health Insurance Portability and Accountability Act
- Transported, set up and disassembled mobile remote access station
- Completed requested patient information from insurance companies, physicians, and patients
- Independently determined workload at multiple facilities per day
- Independently traveled to multiple cities throughout North Carolina to complete requested patient information
Medical Field Reviewer
Moses Cone Health Systems
Greensboro, NC
10.2010 - 12.2016
- Accurately and efficiently conduct medical record review services
- Scan relevant components of the medical record to support reviews performed
- Upload scanned medical records daily
Showroom Assistant
Hickory Chair
High Point, NC
02.2000 - 09.2012
- Receptionist
- Assisting in the loading and unloading of furniture
- Receive and locate furniture into proper locations utilizing barcode scanning
- Properly identify and locate drop ship merchandise in accordance with established procedures
12.2017
Education
Bachelor's degree - Criminal Justice
Liberty University
Virginia12.2018
Associate's degree - Healthcare Administration
University of Phoenix
Glendale, AZ01.2011
High school diploma or GED -
Skills
- Receptionist
- Epic
- EMR
- Scheduling
- Clerical
- Management
- Typing
- Microsoft Office
- Driving
- Courier
- Hair Styling
- Active Directory
- Remote Access Software
- DNS
- Microsoft Windows
- Help Desk
- HEDIS
- Microsoft Access
- Inventory
- Sales
- Data entry
- Upload documents
- Administration
- Medical terminology
- Knowledge of reimbursement
- Knowledge of insurance policies
- Strong customer service background
- Administrative record management
- Invoice
- Knowledge of fax machine, copier, and printer and PC
- Remote work
Certification
- Cosmetology, 01/01/02, 04/01/17, Licensed Hair Stylist owner and operator of my own Salon for 14 years.
- CPR/First Aid
Personal Information
- Title: Medical Field Specialist
- Authorized to work in the US for any employer
Timeline
Hospital Liaison
Rotech
09.2020 - Current
Courier/Delivery Driver
Walmart
01.2019 - Current
12.2017
Courier Driver
Amazon Flex
08.2016 - 09.2019
Release of Information Specialist
Novant Health Rowan Medical Center
06.2013 - 02.2017
Caregiver
Family First Home Health
01.2011 - Current
Medical Field Reviewer
Moses Cone Health Systems
10.2010 - 12.2016
Showroom Assistant
Hickory Chair
02.2000 - 09.2012
Bachelor's degree - Criminal Justice
Liberty University
Associate's degree - Healthcare Administration
University of Phoenix