Turkessia Brown-Evans
Statesville,NC
Summary
Experienced Human Resource Business Partner with 22 years in compliance, training, and workforce development. Skilled in aligning HR functions with organizational goals, ensuring legal compliance, and collaborating with stakeholders. Proven success in policy interpretation, program administration, and talent management. Seeking a Professional Development/HR role to utilize expertise in strategic thinking, recruitment, and comprehensive planning, driving innovative and effective HR initiatives. Adept in employee onboarding, regulatory compliance, and continuous quality improvement, with a strong foundation in behavioral medicine and mental health. Recognized for effective consulting, team management, and strategic decision-making. Adept in confidential records management, budgeting, and talent retention strategies.
Overview
23
23
years of professional experience
Work History
Human Resource Business Partner
City of Salisbury
12.2022 - Current
- This role involves planning, organizing, developing, and administering a variety of human resource functions and roles
- Responsibilities include salary administration, enforcing personnel policies, managing benefits, overseeing recruitment and selection, onboarding, training, program development, and personnel records management for approximately 500 employees
- The position requires collaboration with a broad spectrum of City employees, supervisors, and managers on employee-related matters, offering internal consultation, and interpreting and applying policies
- Specialization in Training/New Employee Orientation is essential
- The role demands a thorough understanding of laws and regulations pertinent to human resources administration and judgment and initiative in program administration and policy application
- Maintaining confidentiality in personnel matters is critical
- The Human Resources Director supervises the work, with evaluation based on discussions, reports, observations, and feedback from managers and employees
- The job includes administering personnel systems to hire, train, motivate, and retain staff; working with management and employees to determine suitable disciplinary and grievance responses; ensuring consistency and adherence to policies, employment laws, and regulations; and developing and conducting onboarding and exit interviews
- The role also involves staying informed about employment law and FLSA standards to ensure alignment of policies and procedures
- It includes developing and recommending personnel programs and policies, researching for innovative proposals, and creating marketing strategies for advertisements
- Coaching supervisors and managers in legal hiring practices, developing workforce diversity strategies, and managing the process to ensure continuous improvement
- Managed complex employee relations issues to promote a healthy workplace culture.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Community Resource Coordinator
City of Statesville-Statesville Police Department
04.2020 - 12.2022
- Coordinated activities that built trust between South Statesville residents and Statesville Police Department Officers
- Collaborated with SPD staff and community leaders to pinpoint community issues or projects needing code enforcement assistance, answered community questions about police events, sought citizen feedback on police practices, and identified concerns
- Recommended changes to SPD command staff based on program objectives, disseminated crime prevention information in various settings, gave presentations to residents via neighborhood watch groups, homeowner associations, and public events
- Distributed crime prevention materials at community events, consulted with residents on security needs, tackled service barriers, and worked with organizations to enhance service delivery to at-risk or gang-involved individuals
- Fostered relationships among public agencies, law enforcement, non-profits, and the community, communicated effectively with at-risk individuals and their families, organized meetings, created public information tools, gathered and managed data for South Statesville
- Collaborated with and worked with at least 15 agencies/organizations such as the Drug and Alcohol Coalition, Domestic Violence Task Force, Juvenile Crime Prevention Council, Project Re-Entry, Project Safe Neighborhoods, Health Department, Statesville Housing Authority, Department of Social Services, Iredell Community Collaborative, and all internal departments within the police department (Investigations, Communications, Narcotics, LEAD, Crime Analyst, etc.) to develop strategies and interventions to effect change within the community
- Facilitated the implementation of new and innovative strategies to utilize advanced technology to promote collaborative effort within the department
- Implemented strategies for external enforcement agencies to effect positive change within the community and decrease criminal activity and recidivism
- Championed diversity by creating inclusive spaces within the organization where all voices could be heard.
- Conducted needs assessments in collaboration with stakeholders to identify gaps in available resources or services.
- Coordinated educational workshops to address specific community needs, fostering knowledge growth and skill development.
- Strengthened internal team dynamics through regular professional development opportunities, fostering a supportive work environment.
- Spearheaded grant writing efforts to acquire additional financial support for essential community programming.
- Facilitated community meetings to gather input on pressing issues, ultimately informing the development of new resources or services.
- Provided comprehensive case management services to individuals seeking assistance with accessing resources or navigating complex systems.
- Established referral networks with external agencies to ensure seamless service provision for clients in need.
- Negotiated agreements with partner organizations to secure funding or in-kind support for various projects and programs.
- Developed partnerships with local organizations, resulting in increased collaboration and resource sharing.
- Optimized program delivery with thorough tracking, analysis, and reporting on key performance indicators.
Human Resource Recruiter/Orientation Specialist
Children's Hope Alliance
11.2019 - 04.2020
- Orientation and Training Responsibilities began with providing organizational and logistical support to the Human Resources Department, assisting in the implementation of on-boarding, orientation, and training functions
- This involved developing or coordinating the completion of assigned training sessions and curricula for classroom or e-learning environments, ensuring staff were assigned to the correct curriculum
- Completed orientations for new employees either in person or via technological means and maintained the necessary training certifications to conduct CPR/First Aid and other assigned training
- Assisted with the execution of planned training events and conferences, serving as the liaison between the Children's Hope Alliance Departments/Services and external consumers
- Reviewed existing training to evaluate effectiveness and delivery methods for the agency, researched training options available to staff, and conducted training evaluation surveys after each session to assess their effectiveness
- In terms of Recruiting responsibilities, this included consulting with supervisors to understand the requirements, duties, and qualifications desired for specified vacant positions
- Collected and analyzed data to maintain an up-to-date understanding of fair and competitive market salaries, candidate availability, and demand for candidates in specialized roles
- Studied data and records to identify and select potential candidates for vacant positions, screened candidates, selected qualified and interested individuals for the interviewing phase, and then connected viable candidates with HR Specialists or hiring managers
- Counseled candidates on the interview and hiring process
Workforce Development Manager/Training Coordinator
Special Treasures/ Children's Homes of Iredell County
11.2017 - 11.2019
- Training/Orientation for employees, youth in workforce development, and volunteers
- Developed a training curriculum based on the specific population of youth in group care and those who have aged out of foster care to focus on developing social and emotional skills, job skills, and independent living skills
- Training for volunteers
- Completed all hiring documentation
- Worked as the Workforce Development Manager to ensure appropriate housing, transportation, and employment opportunities were accomplished with youth and young adults
- Maintained files for youth, employees, and volunteers
- Linked and referred clients to appropriate community resources and services such as medical, mental health, substance misuse, and social services
- Tracked data to record success measures and ensure obtainability
- Networked with community business owners to connect with for job/mentorship opportunities to increase experience, develop positive relationships and continue work opportunities for the youth and young adults in the program
- Provided resume-building, interviewing skills, and training to increase chances for sustainability and decrease recidivism
Retail Store Manager
Dollar General
06.2015 - 12.2017
- Managed merchandising, inventory stocking and restocking, store ordering, employee hiring, and staffing
- Conducted monthly transaction reconciliations, oversaw opening and closing procedures, and handled all clerical duties related to managing the location
- Supervised employees, managed scheduling, and performed store audits
- Participated in management meetings and trainings
- Collaborated with the Loss Prevention Officer to develop and implement strategies to reduce shrinkage and loss for both the store and the company
Residential Director and Foster Care Director
Barium Springs Home for Children
08.2001 - 08.2013
- Managed nine Mental Health Programs, encompassing Residential, Foster Care, and Psychiatric Treatment Facilities
- Provided oversight to 275 employees and directly responsible for the supervision 25
- Ensured adherence to Federal, State, and local laws, as well as compliance with accrediting bodies and Mental Health and Behavioral Health guidelines
- Ensured program staff compliance with treatment, billing, authorization, and re-authorization documentation
- Participated in agency/department meetings, contributed to agency planning, and assisted with special events projects
- Developed new residential programs and collaborated with stakeholders, including Mental Health agencies, the Local Department of Social Services, the Department of Public Safety, the Department of Health and Human Services, and other State and Government Regulatory Agencies, to ensure the placement, treatment, safety, and well-being of the youth and families served
- Directed and managed staff in creating and executing a comprehensive plan for the recruitment, licensing, training, supervision, and evaluation of foster and adoptive parents, as well as direct care practitioners
- Provided consultation to foster and adoptive parents, and group home staff, and was responsible for administrative on-call duties 24/7
- Managed staff to facilitate all client admissions and discharges for the foster care, adoption, and residential programs
- Monitored program outcomes and success through a Continuous Quality Improvement Plan and developed strategies with the Senior Management Team to enhance outcomes and success measures
- Supervised/Facilitated re-authorization documentation
- Participated in agency/department meetings, and assisted with agency planning and special events projects
- Served as Project Manager in developing new residential programs
- Collaborated with stakeholders such as other Mental Health agencies, the Local Department of Social Services, the Department of Public Safety, the Department of Health and Human Services, and other State and Government Regulatory Agencies to ensure placement, treatment, safety, and well-being of the youth and families served
Education
Diploma in Risk Management - undefined
Bachelors of Science - Data Analytics
Southern New Hampshire University
Manchester05.2025
Certificate in Grant Writing - undefined
Southern New Hampshire University
11.2024
Employment Law Certificate - undefined
HRCI
08.2024
Associate Of Science - Data Analytics
Southern New Hampshire University
Manchester09.2023
Diversity, Equity, and Inclusion Train the Trainer - DEI
Racial Equity
Raleigh, NC01.2023
Certification in First Aid/CPR Instructor - undefined
Wake Forest Baptist Hospital
01.2021
Certification in Life Coach - undefined
New Skills Academy
01.2020
Certification in Nursing Assistant - undefined
Mitchell Community College
Statesville07.2019
Associates of Science - Human Services
Mitchell Community College
Statesville01.1996
Skills
- Strategic Thinking
- Training
- Project Management
- Professional Development
- Mental Health
- Writing of Grant Proposals
- Human Resources
- Health and Human Services
- Regulatory Compliance
- Corrective and Preventive Action Plans
- Fair Labor Standards Act/Employment Law
- Law Enforcement
- Risk Analysis
- Motivational Interviewing
- Knowledge of Substance Abuse and Programming available
- Data Analysis
- Conflict Resolution
Timeline
Human Resource Business Partner
City of Salisbury
12.2022 - Current
Community Resource Coordinator
City of Statesville-Statesville Police Department
04.2020 - 12.2022
Human Resource Recruiter/Orientation Specialist
Children's Hope Alliance
11.2019 - 04.2020
Workforce Development Manager/Training Coordinator
Special Treasures/ Children's Homes of Iredell County
11.2017 - 11.2019
Retail Store Manager
Dollar General
06.2015 - 12.2017
Residential Director and Foster Care Director
Barium Springs Home for Children
08.2001 - 08.2013
Diploma in Risk Management - undefined
Bachelors of Science - Data Analytics
Southern New Hampshire University
Certificate in Grant Writing - undefined
Southern New Hampshire University
Employment Law Certificate - undefined
HRCI
Certification in First Aid/CPR Instructor - undefined
Wake Forest Baptist Hospital
Certification in Life Coach - undefined
New Skills Academy
Certification in Nursing Assistant - undefined
Mitchell Community College
Associates of Science - Human Services
Mitchell Community College
Associate Of Science - Data Analytics
Southern New Hampshire University
Diversity, Equity, and Inclusion Train the Trainer - DEI
Racial Equity
Similar Profiles
Evan ShepherdEvan Shepherd
Fire Control Specialist at City Of SalisburyFire Control Specialist at City Of Salisbury
John VandenburgJohn Vandenburg
Para-transit Driver at City Of SalisburyPara-transit Driver at City Of Salisbury
Misty FieldsMisty Fields
Senior Accounting Technician at City of SalisburySenior Accounting Technician at City of Salisbury