Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Turner Blackman

Corydon,IN

Summary

Skilled IT Technician with a robust background in customer service and technical support, notably at Amber.avenue. Excelled in cash handling, product recommendations, and maintaining office PCs, showcasing analytical skills and a commitment to enhancing customer experience. Proven ability to improve operational efficiency and customer satisfaction, with a talent for desktop technical support and effective communication.

Overview

1
1
year of professional experience

Work History

IT Technician

Amber.avenue
08.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise.
  • Maintained office PCs, networks and mobile devices.

Crew Member

McDonald's Restaurant
07.2023 - Current
  • Operated cash register to ring up final bill and process various forms of payment.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted other team members to achieve goals.

Education

High School Diploma -

Lanesville Jr-Sr High School
Lanesville, IN
05.2025

Cybersecurity

Prosser Career Education Center
New Albany, IN
05.2025

Skills

  • Food Preparation
  • Product Recommendations
  • Cash Handling
  • Customer Service
  • Analytical Skills
  • Product restocking
  • Desktop Technical Support
  • Application installations

Software

Windows 10,11

Kali Linux

Ubuntu

Timeline

IT Technician

Amber.avenue
08.2024 - Current

Crew Member

McDonald's Restaurant
07.2023 - Current

High School Diploma -

Lanesville Jr-Sr High School

Cybersecurity

Prosser Career Education Center

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Turner Blackman