Turner Thomas
Trades
Ypsilanti,MI
Summary
Kind and compassionate Corp member dedicated to creating an atmosphere that is stimulating and encouraging to all students. Enjoys using modern technology in the classroom.
Overview
15
15
years of professional experience
Work History
Landscaper Laborer
Self Employed Services
Ypsilanti, MI
11.2022 - Current
- Remove weeds, hazards, and debris from common pathways to improve usability.
- Transfer materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Operate landscaping equipment with focus on safety and machine longevity.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Landscape yards by planting flowers, grass, trees, and bushes.
- Transfer materials to designated areas using hand trucks, electric carts, and wheelbarrows.
Enviromental Services Team Member
Employer Solutions Staffing
09.2023 - 12.2023
- Developed strong cooperative relationships with coworkers and managers.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Reported vandalism or other damage to property to supervisor.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Warehouse Associate
Paul's Beauty Warehouse
Capitol Heights, MD
03.2021 - 01.2022
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 150 pounds
Loader and Unloader
Lowe's
Ypsilanti, MI
04.2020 - 11.2020
- Lifted and slid packages weighing up to150 pounds on conveyor belts to transport items.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Orchestrated merchandise flow to selling floor or stock, performed recurring cycle counts and audited targeted inventory.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
Customer Service Representative
M's Tires
Fayetteville, NC
10.2019 - 02.2020
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Updated account information to maintain customer records
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered constant flow of customer calls with minimal wait times
Shipping Receiver
Dave & Buster's
Capitol Heights, MD
03.2019 - 09.2019
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Orchestrated routing by producing accurate shipping documentation and package labels.
Cook/Prep/Cashier
McDonalds
Washington, DC
06.2018 - 01.2019
- Prepared to-go orders by placing food into bags and drink orders into carriers.
- Maintained consistent quality and high accuracy when preparing identical dishes numerous times in one shift.
- Notified customers of completed food orders by calling out ticket numbers, paging and texting.
- Prepared to-go orders by placing food into bags and drink orders into carriers.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained neat, hygienic kitchen workspace by sanitizing counters, mopping floors and swept floors.
- Used grillers, fryers and microwave equipment to prepare attractive, delicious food items.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry
Usher
AMC Theater
Washington, DC
09.2017 - 06.2018
- Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
- Determined authenticity and applicability of presented tickets.
- Responded to guest questions about the day’s events and future offerings.
- Processed admission payments and provided tickets.
- Ordered and shelved weekly sale items for customers.
- Provided knowledgeable service and greeted all customers with a smile and friendly demeanor.
- Assisted patrons with seating by giving directions and lighting paths
- Greeted customers with smile and provided friendly, knowledgeable service
- Directed ticket holders to seats and facility locations
- Sold admission, processed payments, and issued tickets
Americorp Member
Plummer Elementary
Washington, DC
08.2016 - 05.2017
- Observed and assessed student performance and kept thorough records of progress.
- Encouraged students to persevere with challenging tasks.
- Tutored children individually and in small groups to help them with difficult subjects.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Mentored and counseled students with adjustment and academic problems.
- Encouraged parents to take an active role in their child's education.
- Differentiated instruction according to student ability and skill level.
- Answered customer inquiries by phone or email and responded promptly
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
- Filled and provided customer orders within deadlines
- Oversaw utilities manual records to perform stock control and accounting duties
- Updated customer accounts with accuracy using Word and excel.
AmeriCorps Team Member
FEMA
Vinton, IA
08.2015 - 05.2016
- Demonstrated mastery of customer service call script within specified timeframes.
- Addressed customer service inquiries in a timely and accurate fashion.
- Provided accurate and appropriate information in response to disaster victims inquiries.
- Maintained up-to-date records at all times.
- Formulated and enforced Service Center policies, procedures and quality assurance measures.
- Ran reports and supplied data to fulfill customer report requirements.
- Developed effective relationships with all call center departments through clear communication.
- Distributed food, clothes, water to flood victims in Columbia S.
- C and Wimberley, Texas.
- Helped victims of flooding in Texas fill out funding requisition forms by canvassing neighbors affected by the flooding.
- Helped disaster victims fill out forms via the phone at the Fema/AmeriCorps call center in Washington, D.C, Wimberley, Texas and Columbia , S.C.
- Explained ways to measure exercise intensity for the best results.
- Cleaned and organized studio after each group fitness class.
Musician
Saint Rose Pentecostal Church
Washington, DC
03.2009 - 06.2015
- Rehearsed with other musicians .
- Practiced weekly to sharpen talent.
- Arranged for transportation of instruments to performances.
- Taught students how to play the saxophone.
- Negotiated prices for gigs.
- Auditioned for musical groups.
- Improvised during performances.
Busser/Server
Pancake House
Williamsburg, VA
06.2011 - 09.2011
- Assisted guests with making menu choices in an informative and helpful fashion.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Consistently adhered to quality expectations and standards.
Education
High School Diploma -
Duval High School
Lanham, MD09.2014
High School Diploma -
Penn Foster Career School
Scranton, PA07.2023
Skills
- Critical thinker
- Decisive
- Mediation and advocacy talent
- Flexible and adaptive
- Project Scheduling
- Trimming and weeding
- Transplanting and potting plants
- Planting flowers and bushes
- Watering lawns and trees
- Lawn aeration
- Landscaping plans
Accomplishments
- Taught classes on natural disasters and recovery to children5-8.
- Educated the Public on disaster services and benefits atOutreach Events.
Timeline
Enviromental Services Team Member
Employer Solutions Staffing
09.2023 - 12.2023
Landscaper Laborer
Self Employed Services
11.2022 - Current
Warehouse Associate
Paul's Beauty Warehouse
03.2021 - 01.2022
Loader and Unloader
Lowe's
04.2020 - 11.2020
Customer Service Representative
M's Tires
10.2019 - 02.2020
Shipping Receiver
Dave & Buster's
03.2019 - 09.2019
Cook/Prep/Cashier
McDonalds
06.2018 - 01.2019
Usher
AMC Theater
09.2017 - 06.2018
Americorp Member
Plummer Elementary
08.2016 - 05.2017
AmeriCorps Team Member
FEMA
08.2015 - 05.2016
Busser/Server
Pancake House
06.2011 - 09.2011
Musician
Saint Rose Pentecostal Church
03.2009 - 06.2015
High School Diploma -
Duval High School
High School Diploma -
Penn Foster Career School
Similar Profiles
Gregory R. Gabriel, Jr.Gregory R. Gabriel, Jr.
Independent Legal Consultant at Self Employed ServicesIndependent Legal Consultant at Self Employed Services
Shelonte BenardShelonte Benard
Caterer (part Time Personal Vegan Chef) at Self Employed ServicesCaterer (part Time Personal Vegan Chef) at Self Employed Services
Stefanie HolmesStefanie Holmes
Childcare Provider at Self Employed ServicesChildcare Provider at Self Employed Services