Turner Williams
Plainfield,Indiana
Summary
Adept at leading teams and enhancing operational efficiency, I excelled at The Links at Heartland Crossing Golf Course as well as Window Wizards LLC by implementing preventive maintenance programs and fostering strong customer and team relationships. My blend of leadership (soft skill) and safety awareness (hard skill) significantly improved team performance and customer satisfaction, showcasing adaptability and attention to detail without relying on numerical percentages.
Overview
5
5
years of professional experience
Work History
Window Washer
Window Wizards
05.2023 - Current
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Prepared cleaning supplies such as ammonia and vinegar to meet job specifications.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Developed and maintained relationships with customers and suppliers through job development.
- Cross-trained existing employees to maximize team agility and performance.
Waiter
Oasis Diner
04.2022 - 07.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
Crew Car Wash Associate
Crew Carwash
03.2022 - 05.2022
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Grounds and Maintenance Manager
The Links at Heartland Crossing Golf Course
04.2019 - 09.2021
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
Education
High School Diploma -
Plainfield High School
Plainfield, IN05.2023
Skills
- Attention to detail
- Communication amongst employees and customers
- Leadership
- Adaptability
- Report Preparation
- Report Writing
- Safety awareness
- Safety Precautions
Timeline
Window Washer
Window Wizards
05.2023 - Current
Waiter
Oasis Diner
04.2022 - 07.2022
Crew Car Wash Associate
Crew Carwash
03.2022 - 05.2022
Grounds and Maintenance Manager
The Links at Heartland Crossing Golf Course
04.2019 - 09.2021
High School Diploma -
Plainfield High School
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