
Line Cook with 6 years of experience in maintaining high standards and optimizing kitchen workflows at Potbelly and Modern Market. Demonstrated success in enhancing customer experiences through team training and service excellence. Skilled in food preparation, quality control, and inventory management, driving operational efficiency and customer retention.
Core Skills
Food Preparation & Safety (ServSafe Knowledge, HACCP Standards, Portion Control) Kitchen Operations (Line Efficiency, Equipment Maintenance, Grill& Oven Operation) Customer Service Excellence (Conflict Resolution, Guest Satisfaction, Complaint Handling) Inventory Management (Stock Rotation, Ordering, Loss Prevention, Shelf Organization)
Security Operations (Access Control, Incident Reporting, Emergency Response, Crowd Management)
Technical & Compliance Skills POS Systems (Cash Handling, Order Accuracy, Payment Processing) Health & Safety Compliance (OSHA Standards, Sanitation Procedures) Surveillance Monitoring (CCTV, Threat Detection, Safety Checks) Report Writing & Documentation (Shift Reports, Incident Logs)