Tushar Gupta
Venice,FL
Summary
Driven Core Team Member at Student Help Desk, adept in strategic thinking and problem-solving, significantly contributed to saving lives during COVID-19's second wave in India. Excelled in complaint resolution and teamwork, rapidly mastering tasks and fostering strong relationships, showcasing exceptional decision-making and clear communication skills.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Core Team Member
Student Help Desk
04.2021 - 12.2022
- Verified Raw leads to bridge gaps between suppliers and POCs in order to provide essential supplies such as Oxygen cylinders, Medicines, Ambulances, Oxygen Beds and availability in Hospitals.
- Coordinated between multiple of departments within the company and people in need to get help to them as soon as possible
- Saved a number of lives during the second wave of COVID-19 in India while battling with network outages and shortage of reserves by systemizing workflow and managing teams.
- Worked different stations to provide quick and effective solutions.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
Education
Commercial Pilot's License - Multi Engine Add-on With Instrument Rating
Florida Flight Training Center
Venice, FL08.2024
High School Diploma -
The Aryan International School
Varanasi, India07.2022
Skills
- Decision-making capabilities
- Problem-Solving
- Strategic Thinking
- Complaint resolution
- Positive Attitude
- Social media expertise
- Teamwork and Collaboration
- Organizing Work Stations
Certification
- Licensed Instrument Rated Private Pilot - Credential ID 4878472
- Radio Telephony Restricted(Aeromobile) License - Credential ID RTR(A)-27983
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Core Team Member
Student Help Desk
04.2021 - 12.2022
Commercial Pilot's License - Multi Engine Add-on With Instrument Rating
Florida Flight Training Center
High School Diploma -
The Aryan International School
- Licensed Instrument Rated Private Pilot - Credential ID 4878472
- Radio Telephony Restricted(Aeromobile) License - Credential ID RTR(A)-27983
Tennis
Proficient in Tennis
Occasional interclub championship participant
Tennis
Proficient in Tennis
Occasional interclub championship participant
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