Tushar Totlani
Wilmington,DE
Overview
10
10
years of professional experience
1
1
Certification
Work History
OpenText Exstream Developer
New York Life Insurance Co
Wilmington, DE
07.2024 - Current
- As an OpenText Exstream Developer, my role was to assist finance and insurance industry clients with the development and design of communications on the Cloud Edition of OpenText Exstream 24.1.
- Designed, implemented, and maintained dynamic customer communications using OpenText Exstream (Cloud Edition).
- Streamlined the document generation and delivery process by automating workflows, reducing manual intervention, and improving efficiency using OpenText Exstream’s cloud-native features.
- Developed reusable, responsive templates for customer communication, ensuring brand consistency, and compliance with company policies and industry regulations.
- Collaborated with project managers, business analysts, and QA teams to deliver high-quality, customer-centric solutions on time, adhering to project requirements and deadlines.
- Worked with API integration teams to finalize the JSON structure required for communication designs.
- Experience with data mapping in Communication Designer.
- Creating context flow items, flow models, and JavaScript code updates for communication channels.
OpenText XECM & AnswerModules Consultant
Victoria's Secret
Wilmington, DE
12.2022 - 06.2024
- Worked as an OpenText Consultant/Architect, helping different industry clients with document management, Extended ECM setup, and designing complex OpenText Content Server workflows with OpenText Module Suite development.
- Design of complex workflows for different approval processes in OpenText Content Server, along with extended ECM setup for the Real Estate module.
- Created form templates to store workflow data and forms to initiate workflows.
- Extended ECM setup for real estate objects: configure business object types, create document templates, business workspace types, categories, and folder structure.
- Using AnswerModules' Beautiful WebForms, I created multiple views for each form template.
- Integrate CS workflows with SAP for PO/invoice creation using AnswerModules content script.
- Performed multiple enhancements after going live and deploying them in PROD.
- Support IT operations, incident management/ITSM, and JIRA dashboards.
- Configured content script event callbacks to perform actions on the creation and update of objects in OpenText CS.
- Developed OpenText WebReports to display and export OpenText Workflows metadata.
OpenText XECM/Exstream Senior Consultant
Gainesville Regional Utilities
Wilmington, DE
05.2022 - 12.2022
- As a Senior Consultant/Architect, I am helping my utility industry client (GRU) set up Extended ECM for S/4 HANA, Extended ECM for Service Cloud, and Records Management in OpenText Content Server.
- Building the xECM environment for the Utilities module in SAP S/4 HANA, and integrating business workspaces into Service Cloud (C4C).
- Gathering business requirements, presenting demos to the client, and designing a plan for setting up the xECM environment.
- Configured Business Objects in SAP and OpenText Content Server for the creation of Business Workspaces.
- Configured relationships between SAP ISU objects, Business Partner, Contract Account, Premises, and Lead.
- Created Smart UI widgets, designed Perspectives, and configured permissions for them.
- Performed post-installation steps in S/4 HANA, Business Object, and Document Declaration configs.
- Provided user training about accessing Business Workspaces from SAP, OpenText, and C4C.
- Developed and enhanced bill and letter formats, supporting new business requirements, using OpenText Exstream Designer.
- Designed and developed modules for the bill formatting platform to support monthly releases, as well as long-term strategic initiatives, such as new bill format.
- Customizing the property provider for metadata and business relationships with some help from the ABAP resource.
- Document extraction from the content server via WebReports.
- Implemented classifications and records management based on different invoice types.
OpenText Senior Consultant
NTT DATA
Mumbai, IN
01.2021 - 04.2022
- Setting up OpenText xECM for Student University, template designing using OpenText Exstream Cloud Native, and helping various customers in data archiving/ILM space.
- Building the xECM environment to process Student Workspaces from SAP S/4 HANA, and to integrate ticket workspaces from Service Cloud (C4C).
- Gathering business requirements and presenting a demo for xECM as part of the Explore phase.
- Setting up Extended ECM for SAP SuccessFactors.
- Created Smart UI widgets, designed Perspectives, and configured permissions for them.
- Performed post-installation steps in S/4 HANA, Business Object, and Document Declaration configs.
- Service Cloud (C4C) integration with Content Server.
- Creating mashups for workspace creation, and implementing document declaration via CPI.
- Customizing the property provider for metadata and business relationships with some help from the ABAP resource.
- Coordinated comprehensive plans to ensure compliance with the client’s requirements.
- Designing templates, creating and mapping initializing files, driver files, and reference files.
- Setting up the Archive Center, Data/Document Archiving configurations in SAP.
- Created business relationships between workspaces, extracting documents from the Content Server via WebReports.
- Configured records management for student and ticket documents.
Senior Associate Consultant
Accenture
Mumbai, IN
09.2014 - 12.2020
- Starting as a Software Associate and in my last role as a Lead/Senior Consultant, my responsibility has been to assist very large customers of Accenture in both technical and functional areas (Clients: Duke Energy, DuPont, and Dow Merger).
- Integrating OpenText Content Server 16.4, PowerDocs, with DocuSign via AnswerModules.
- Implement a digital signing process for millions of customers.
- Document generation using OpenText PowerDocs, and routing to Content Server for e-signing.
- Install and Set Up Answer Modules.
- Understand and work with the Cyber Security team to design E2E architecture.
- Connection setup from DocuSign to Content Server via AnswerModules Script Console.
- Working on AnswerModules content script to develop Groovy/Java scripts for the signing process.
- Setting up event-based scenarios for triggering the signing process and implementing the Content Server Workflow.
- Advanced branding to customize DocuSign for the end-user experience.
- Implemented OpenText xECM for SAP Solutions 16.4 for the Utilities Industry.
- Supported document declarations of about 250,000 invoices daily.
- Decommissioning legacy systems by moving data to an RW system and implementing retention strategies to store data on ILM.
- Data analysis in legacy systems and identification of implemented archiving objects.
- Configured SAP Storage Retention service with OpenText WebDAV storage.
- Maintaining xECM configurations, creating logical ports, and HTTP connections.
- Enterprise Library setup.
- Setting up Mass Transfer ID for different clients in the SLT system, corresponding to legacy systems.
- Configuring and setting up ILM Store on OpenText Content Server 16.
- Performed SLT load, configured Archiving Objects and CDEs, set up ILM Policies and Rules, captured Snapshots, and performed data transfer.
- Support day-to-day IT operations in accordance with ITSM/ITIL.
Education
Bachelor of Engineering - Computer Engineering
Mumbai University
India01.2014
Skills
- OpenText xECM
- OpenText Content Suite
- SAP Archiving
- SAP ILM
- OpenText Workstream products
- PBS indexing
- DaRT
- OpenText Content Server
- OpenText Archive Center
- OpenText Exstream Cloud Native (CE)
- OpenText PowerDocs
- OpenText Directory Services
- OpenText Archiving and Document Access
- OpenText Document Pipeline
- AnswerModules
- DocuSign integration
- OpenText Module Suite
Summary
Experienced OpenText and SAP Archiving consultant with expertise in document management and customer communications. Skilled in OpenText xECM, Exstream Cloud Native, and SAP Archiving, driving efficiency and compliance. Proven track record of designing solutions that streamline processes and enhance customer communication.
Certification
- ACN-AAES Practitioner Certification (Accenture)
- ACN-Chemicals Industry Generalist Certification (Accenture)
- Microsoft Azure Fundamentals
Timeline
OpenText Exstream Developer
New York Life Insurance Co
07.2024 - Current
OpenText XECM & AnswerModules Consultant
Victoria's Secret
12.2022 - 06.2024
OpenText XECM/Exstream Senior Consultant
Gainesville Regional Utilities
05.2022 - 12.2022
OpenText Senior Consultant
NTT DATA
01.2021 - 04.2022
Senior Associate Consultant
Accenture
09.2014 - 12.2020
Bachelor of Engineering - Computer Engineering
Mumbai University
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