Tania Vinson

• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.

• Unloaded materials and goods at designated locations for best project availability.
• Removed orders from storage, wrapped and staged for shipments.
• Transported goods between warehouse locations according to shipment and storage needs.
• Unloaded trucks and rail cars and moved materials to staging area.
• Checked items against documentation for accuracy.

• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.

• Used automated mail processing equipment to sort and collate mail.

• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

• Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.

picked online orders

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Transcribed phone messages and relayed to appropriate personnel.
• Monitored office supplies by checking inventory and placing orders.