Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Twalla Peppers

Arlington,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level relief manager position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
27
27
years of post-secondary education

Work History

Front End Supervisor

DD's Discount
Arlington, AL
06.2019 - Current
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Utilized store analytics to identify areas of improvement in customer experiences.
  • Maintained transaction security by verifying payment cards against identification.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained newly hired sales team in upselling techniques.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Grandys

Shift Manager
Fort Worth, TX
06.2017 - 12.2017
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Applied effective time management techniques to meet tight deadlines.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

Fort Myers High School
Fort Myers, FL
05.1996 - 05.2023

Skills

Training and Development

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Front End Supervisor

DD's Discount
06.2019 - Current

Grandys

Shift Manager
06.2017 - 12.2017

High School Diploma -

Fort Myers High School
05.1996 - 05.2023

Similar Profiles

CREATE PROFILE
Twalla Peppers