Twana Pinkney
Albemarle,US
Summary
Dynamic professional with extensive experience in program development and crisis management at GHA Autism Supports. Proven ability to enhance resident independence and satisfaction through effective communication and tailored care strategies. Proficient in Microsoft Excel and team collaboration, driving impactful outcomes across diverse environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Direct Support Trainer
GHA Autism Supports
Albemarle, NC
10.2018 - Current
- Facilitated resident programming goals to enhance independence and community integration.
- Developed and monitored resident care policies and procedures for quality assurance.
- Supported residents with daily living activities, including bathing, eating, and medication administration.
- Executed clerical duties such as word processing, data entry, and phone management.
- Documented residents' goals to maintain accuracy of private health records.
- Conducted preliminary physical assessments, recording blood pressure, weight, and temperature results accurately.
SCS Liaison/Coach
Bridge Builders Academy
Albemarle, NC
11.2020 - 05.2023
- Delivered direct service to SCS students while managing case files.
- Assisted in implementing Life Skills programs to enhance student development.
- Conducted intervention and prevention strategies during sessions to support at-risk youth.
- Developed individualized plans for SCS students through team collaboration.
- Oversaw academic life skills events and career planning on a regular schedule.
- Supervised training sessions for teachers on effective strategies for at-risk youth.
- Facilitated communication among students, families, and educators to improve engagement.
- Coordinated workshops promoting skill development and teamwork.
House Manager
YABSA Group Home
Albemarle, NC
09.2002 - 05.2018
- Streamlined daily operations to ensure safe and efficient household environment.
- Implemented cost-effective strategies, achieving significant expense reductions.
- Coordinated schedules for staff and residents to enhance productivity and satisfaction.
- Resolved conflicts promptly, maintaining a harmonious living space.
- Optimized resource allocation to improve overall household functionality.
- Collaborated with healthcare providers to develop comprehensive care plans, enhancing resident health outcomes.
- Monitored resident progress through assessments, facilitating targeted interventions for better care strategies.
- Developed recreational programs that fostered social skills and meaningful relationships among residents.
Education
Associate - Business Administration
12.2025
Currently enrolled in Associate Business Program, with expected date of completion Dec. 2025
Skills
- Microsoft Word and Excel
- Typing proficiency
- Crisis management
- Communication skills
- Team collaboration
- Case management
- Documentation practices
- Patient care strategies
- Program development
- Data entry accuracy
- Analytical thinking
- Crisis intervention techniques
- Life skills training
Certification
- Certification
- CPR & First Aid
Timeline
SCS Liaison/Coach - Bridge Builders Academy
11.2020 - 05.2023
Direct Support Trainer - GHA Autism Supports
10.2018 - Current
House Manager - YABSA Group Home
09.2002 - 05.2018
Stanly Community College - Associate, Business Administration
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