Twayne Roach
Newport News,VA
Summary
Dedicated cargo agent with extensive experience in logistics planning and load management. Recognized for ensuring safe and timely delivery of goods while maintaining high standards of safety and efficiency. Proficient in Microsoft Office and skilled in navigating complex transportation regulations, demonstrating a strong command over vehicle maintenance procedures. A results-driven professional with a military background, focused on effective communication, project management, and conflict resolution to enhance operational effectiveness.
Overview
3
3
years of professional experience
1
1
Certification
Work History
88H/Cargo Specialist
Active Duty US Army
Eustis, VA
09.2022 - Current
- Organized documentation for customs clearance process for international cargo shipments.
- Inspected containers for the condition of packaging materials.
- Installed protective bracing, padding, and strapping to prevent damage during transport.
- Resolved disputes between carriers and customers over lost or damaged goods.
- Conducted accurate and timely cargo loading and unloading operations.
- Retrieved stored items, and traced lost shipments.
- Coordinated with vendors, carriers, and customers for the safe delivery of goods.
- Prepared manifests detailing the quantity, weight, type of goods, and destination addresses.
- Ensured compliance with local, state, and federal laws and regulations related to cargo handling.
- Provided guidance on proper storage techniques for hazardous materials transportation.
- Conducted regular quality checks on equipment used for packing and unpacking cargo items.
- Collaborated with internal teams to identify areas for improvement within existing cargo management procedures.
- Directed cargo loading to monitor an even distribution of weight.
- Managed time effectively to ensure tasks were completed on schedule, and deadlines were met.
- Worked with cross-functional teams to achieve goals and address issues related to products and services.
- Adjusted throttles, switches, and pedals to operate bulldozers, trench excavators, road graders, or backhoes.
- Oversaw inventory of supplies and equipment for daily operations.
- Managed correct application of PPE for regulation-compliant working conditions.
- Assisted drivers, equipment operators, and other employees in grouping and sorting materials.
- Completed routine inspections on vehicles.
- Operated equipment and machinery according to safety guidelines.
Infantryman
Active Duty US Army
Fort Sill, OK
07.2022 - 09.2024
- Proficient in multiple firearms and weapons training.
- Monitored and reported on team morale for high performance.
- Participated in tactical exercises focusing on communication and strategy implementation.
- Operated surveillance, electronic warfare, and other weapon systems.
- Assisted in planning and executing reconnaissance missions.
- Participated in community service projects, representing the military organization positively.
- Conducted risk assessments before missions to minimize threats and casualties.
- Demonstrated leadership in accomplishing assignments and learning new skills.
- Developed and executed training programs for new recruits.
- Loaded, equipped, and manned aircraft for missions.
- Demonstrated ability to work independently with minimal supervision.
- Developed skills in problem-solving by troubleshooting issues during daily operations.
- Maintained orderly, clean, and fully repaired personal equipment.
- Led small teams in drill and ceremony practices, fostering discipline and cohesion.
- Used advanced communication equipment to relay critical information during operations.
- Conducted daily physical training to maintain peak physical and mental condition.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Operated securely in diverse environments, adapted to various terrains, and weather conditions.
- Engaged in continuous education on military law, ethics, and conduct standards.
Cashier
Shop Rite Food Market
Linden, NJ
09.2021 - 06.2022
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Verified customer age requirement for alcohol or tobacco purchases.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Linden High School
Linden, NJ06-2022
Some College (No Degree) - Business Administration And Management
Southern New Hampshire University
Hooksett, NHSkills
- Container loading
- Customer assistance
- Documentation management
- Air cargo management
- Cargo handling expertise
- Pallet jack proficiency
- Warehouse operations
- Transportation management systems
- Hazardous materials handling
- Transportation management
- Forklift operation
- Staff training
- Truckload scheduling
- Route planning
- Freight management load planning
- Import and export procedures
- Ocean freight coordination
- Accident prevention strategies
- Heavy equipment operation
- Defensive driving techniques
- Vehicle maintenance
- Commercial driving
- Load security
- Transportation safety
- Trailer maintenance
- Inclement weather driving
- Sales transactions
- Issue resolution
- Cash register operation
- Inventory control
- Staff mentoring
- Payment posting
- Inventory management
- Survival training
- Ammunition management
- Tactical planning
- Close quarters combat
- Combat communication
- Equipment improvisation
- Team leadership
- Equipment maintenance
- Personnel mentoring
- Event sequencing
- Combat operations planning
- Weapons mobilization
- Troop development
- Hazard identification
- Defensive positioning
- Drill marching
- Machine gun management
- Field fortification
- Marksmanship expertise
- Automatic weapons
- Small arms weaponry
- Tactical operations planning
Certification
- Explosive Handler Certification
Accomplishments
- Basic Military Combat Training Certificate
- Army Transportation School - 88H Cargo Specialist Certification
- Certificate of Achievement: Military Funeral Honors Team
- Department of the Army - Received the Army Achievement Medal for outstanding contributions in loading and unloading cargo and equipment, supporting the objectives of Operation Patton's Trident during the recent Gaza mission
- Certificate of Achievement: Defensive Live-Fire Exercise, Operation Dauntless Fury
Affiliations
- Gaming
- Basketball
- Firing Range
- Photography
- Videography
Languages
English
Professional
Timeline
88H/Cargo Specialist
Active Duty US Army
09.2022 - Current
Infantryman
Active Duty US Army
07.2022 - 09.2024
Cashier
Shop Rite Food Market
09.2021 - 06.2022
- Explosive Handler Certification
High School Diploma -
Linden High School
Some College (No Degree) - Business Administration And Management
Southern New Hampshire University
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