Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TWEETIE BEST

Universal City

Summary

Dynamic professional with a proven track record at WOW CLUB, excelling in customer service and effective multitasking. Recognized for enhancing guest satisfaction and loyalty through attentive service. Skilled in financial processing and cross-functional collaboration, consistently improving operational efficiency during peak hours. Adaptable and detail-oriented, committed to delivering exceptional results.

Overview

3
3
years of professional experience

Work History

WAITRESS

WOW CLUB
10.2015 - 03.2016
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Managed multiple tables efficiently, demonstrating strong multitasking abilities in fast-paced environment.
  • Collaborated with kitchen staff to coordinate timely food delivery and meet customer expectations.
  • Assisted in training new staff on menu knowledge and restaurant procedures to enhance team performance.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Processed customer orders accurately using point-of-sale systems to minimize errors and improve service speed.
  • Resolved customer complaints effectively, enhancing satisfaction and loyalty through attentive service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

OPERATOR

EXCELL
03.2013 - 11.2015
  • Operated machinery to ensure efficient production flow and minimize downtime
  • Monitored equipment performance, identifying and addressing issues proactively
  • Collaborated with team members to streamline workflows and enhance productivity
  • Conducted quality control checks, ensuring compliance with safety and operational standards
  • Assisted in training new operators on equipment usage and safety protocols
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.

Education

CALINAN NATIONAL HIGH SCHOOL
CALINAN, DAVAO DEL SUR PHILIPPINES

Skills

  • Customer service
  • Effective multitasking
  • Engaging with visitors
  • Cross-functional collaboration
  • Efficient cash transactions
  • Analytical decision-making
  • Meticulous attention to specifics
  • Financial processing expertise
  • Analytical problem-solving
  • Expertise in managing restaurant workflows during peak hours

Languages

TAGALOG
Native or Bilingual
BISAYA
Native or Bilingual
English
Full Professional

Timeline

WAITRESS

WOW CLUB
10.2015 - 03.2016

OPERATOR

EXCELL
03.2013 - 11.2015

CALINAN NATIONAL HIGH SCHOOL