Twila Hoffman

Experienced professional with over a decade of experience providing exceptional customer service while ensuring accurate financial transaction. Team player with history of providing leadership while demonstrating exceptional problem-solving skills via communication, attention to details, ensuring accurate records and efficient operations. Committed to leveraging extensive expertise to drive innovative solutions and deliver exceptional service. Seasoned Member Service Specialist bringing background in providing excellent customer service, resolving client issues and enhancing membership benefits. Display strong skills such as active listening, problem-solving and communication. Have made significant contributions in previous roles by improving customer satisfaction and streamlining processes for member services. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.