Twila Jones
Pendleton,Oregon
Summary
Adept at fostering recovery and resilience, I leveraged psychoeducation and multicultural competence at Luci Ladue to significantly enhance client outcomes. My collaborative spirit and adaptability, coupled with expertise in clinical documentation and relapse prevention, propelled a community-wide increase in engagement and support for those battling addiction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Drug and Alcohol Counselor
Luci Ladue
10.2022 - 06.2024
- Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
- Established strong rapport with clients from diverse backgrounds and demographics, fostering an atmosphere of trust for open communication during counseling sessions.
- Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
- Enhanced communication with medical professionals to ensure comprehensive care for clients with co-occurring disorders.
- Reduced relapse occurrences for clients through consistent follow-up appointments and support group referrals.
- Expanded community outreach efforts, resulting in increased awareness of available substance abuse resources and prevention initiatives.
- Streamlined case management processes to reduce administrative burden and increase time spent providing direct client services.
- Promoted a safe therapeutic environment that fostered trust between clients and counselors by setting clear boundaries and expectations.
- Collaborated with multidisciplinary teams to develop holistic treatment plans addressing the unique needs of each client.
- Mentored new counselors by sharing best practices, contributing to a positive team environment and continuous professional development opportunities.
- Improved client recovery rates by implementing evidence-based counseling techniques and individualized treatment plans.
- Ensured compliance with federal, state, and local regulations governing addiction counseling practices through meticulous record-keeping procedures.
- Assisted families in understanding addiction-related issues, fostering supportive environments during the recovery process.
- Strengthened the facility''s reputation in the community through exceptional client care and collaboration with local healthcare providers and support services.
- Increased public awareness of substance abuse issues through presentations at local schools, businesses, and community events.
- Developed targeted intervention strategies for at-risk individuals, resulting in increased engagement and participation in treatment programs.
- Navigated complex documentation requirements while maintaining strict confidentiality standards as mandated by state regulations and ethical guidelines.
- Evaluated program effectiveness using data-driven assessments, leading to ongoing improvements in service delivery outcomes.
- Connected clients with relevant social services agencies for housing assistance, employment support, or additional mental health services when needed.
- Continuously updated professional knowledge by attending conferences, completing continuing education courses, and participating in industry-related workshops to enhance service delivery outcomes.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Monitored client progress to make necessary adjustments for client success.
- Supported aftercare planning for continued recovery after treatment.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Developed individual treatment goals based on history and diagnosis.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Kept accurate and detailed records to track and document client progress.
- Facilitated group and individual therapy in outpatient setting.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
DHS NARA NW ISRS SPRF Peer Support
Chelsea Phelan
08.2020 - 10.2022
- Established trust with participants through active listening, empathy, and non-judgmental approaches in all interactions.
- Served as a positive role model for peers, demonstrating effective problem-solving skills, resilience, and adaptability under challenging circumstances.
- Assisted in conflict resolution, addressing interpersonal issues between peers effectively and professionally.
- Worked collaboratively with fellow Peer Support Leaders, sharing insights, and feedback to continually improve the overall effectiveness of the program.
- Enhanced group dynamics by implementing peer support strategies and promoting open communication.
- Mentored new Peer Support Leaders, providing guidance and sharing best practices to ensure their success in the role.
- Developed comprehensive training materials to enhance the skills of fellow Peer Support Leaders.
- Connected individuals with relevant resources both within the organization and externally to further promote their personal growth journey.
- Increased participant engagement through tailored support sessions based on individual needs and goals.
- Assisted in planning and executing events designed to raise awareness of the Peer Support Leader program, attracting new participants while celebrating existing members'' achievements.
- Improved team collaboration by conducting regular group meetings and facilitating constructive feedback exchanges.
- Evaluated program effectiveness using surveys and feedback, refining strategies for continuous improvement.
- Participated in ongoing professional development opportunities to maintain knowledge of best practices within the field of peer support leadership.
- Contributed to program development initiatives by researching current trends in peer support methodologies and suggesting innovative ideas for implementation.
- Maintained confidential records of participant progress while adhering to privacy regulations and ethical guidelines.
- Collaborated with mental health professionals to ensure appropriate support services for participants in need.
- Promoted a culture of inclusivity by advocating for diverse perspectives within group discussions and decision-making processes.
- Strengthened relationships among peers by organizing team-building activities and fostering a supportive environment.
- Provided referrals to appropriate professionals or services when necessary, ensuring comprehensive care for each participant.
- Facilitated workshops on topics such as stress management, time management, and self-care, promoting overall well-being among participants.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Transported individuals to medical appointments and support meetings whenever needed.
- Maintained computers, printers and technical resources to avoid disruption in operations.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
NARA NRW
Eddie Tattoed
04.2018 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Addictions Studies
PCC
Portland, OR09.2022
Skills
Active Learning
Patient confidentiality
Clinical Documentation
Professional boundaries
Relapse Prevention
Multicultural Competence
Life Skills Training
Intervention Planning
Referral Networking
Individual Counseling
Psychoeducation Delivery
Sober Living Assistance
Co-occurring Disorders Treatment
Community Resources
Community Engagement
Trauma-informed care
Teamwork and Collaboration
Attention to Detail
Multitasking Abilities
Reliability
Organizational Skills
Team Collaboration
Adaptability and Flexibility
Certified in CPR/AED
Psychosocial Assessments
Client goal setting
Certification
- Clinical Mental Health Counseling Specialist in Substance Use Disorder Counseling Certificate – American Mental Health Counseling Association.
- CPR/AED Certification
- [State] Driver's License
Timeline
Drug and Alcohol Counselor
Luci Ladue
10.2022 - 06.2024
DHS NARA NW ISRS SPRF Peer Support
Chelsea Phelan
08.2020 - 10.2022
NARA NRW
Eddie Tattoed
04.2018 - 06.2020
No Degree - Addictions Studies
PCC
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