Summary
Overview
Work History
Skills
Work Preference
Additional Information
Timeline
Generic
TWILA MARTIN

TWILA MARTIN

Vienna,WV

Summary

l am a very ambitious individual who works well around people and as a team player. I adept well to any situation that I am faced with. I enjoy working around people and I will always dedicate and strive myself to be the best at whatever it is that I do. Technically-astute Projectionist with 2 years of meticulous experience delivering perfect movies, films and client presentations. Computer-savvy professional with up-to-date audio-visual and social media expertise. Committed to meeting customer needs and to resourcefully and cahnly addressing challenges without service interruptions or delays.

Overview

15
15
year of professional experience
15
15

Nursing

Work History

Assistant Manager

Catos Clothing
Marietta, Ohio
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Trained employees in suggested selling and merchandising techniques to meet sales quotas.
  • Managed expenses and developed strategies that positioned store to perform in accordance with budget.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.

Store Manager

JC Penneys
Marion, Ohio
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

State Tested Nursing Assistant

Interim HealthCare
Marietta, Ohio
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.

Payroll Administrator

Twin Rivers Baptist Church
Whipple, Ohio
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Processed payroll garnishments such as tax liens and child support.
  • Managed employee records on database to maintain accuracy and updated information.
  • Trained and mentored new payroll staff to apply best practices and follow department procedures.

IT Technician

Tiktoc
, Hong Kong
04.2023 - Current
  • Task Prioritization
  • Time Management
  • Analytical Thinking
  • Interpersonal Skills
  • Attention to Detail
  • Professional Demeanor
  • Performance Management
  • Identified potent~al risks associated with projects and developed mitigation strategies
  • Provided technical support to team members when needed during the course of a project
  • Managed relationships with external partners and clients throughout the life cycle of a project
  • Developed and implemented strategies for forecasting, budgeting, and project planning
  • Maintained accurate records of all project activities in the database system
  • Recommended changes to existing processes based on analysis of current trends or patterns
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes
  • Set up tables and chairs for parties and large groups
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service
  • Responded promptly to requests from servers or other staff members
  • Organized menus, silverware, and condiments at each table prior to seating guests
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons
  • Ollaborated with team n1embers to achieve daily goals within specified time frame.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.
  • Built relationships with clients to establish new contracts.
  • Negotiated contracts and product prices by collaborating with vendors and developers.
  • Managed and analyzed budgets, P&L, balance sheets and sales reports.
  • Devised pricing methodologies and industry strategies through economic and business analysis.

Server Assistant

The Omlette shoppe l
Parkersburg, WV
01.2023 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Organized and detail-oriented with a strong work ethic.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Delivered services to customer locations within specific timeframes.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.

Skills

  • Technical Knowledge
  • Scheduling Expertise
  • Cost Estimation
  • Scope Definition
  • Strong Attention to Detail
  • Conflict Resolution Techniques
  • Decision-Making

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementHealthcare benefitsWork from home optionFlexible work hours

Additional Information

I am a very caring and motivated individual that loves to learn new things. I work well as a team player or on my own. I take pride in everything that I do and my job performance will always reflect that.

Timeline

IT Technician

Tiktoc
04.2023 - Current

Server Assistant

The Omlette shoppe l
01.2023 - Current

Assistant Manager

Catos Clothing

Store Manager

JC Penneys

State Tested Nursing Assistant

Interim HealthCare

Payroll Administrator

Twin Rivers Baptist Church

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TWILA MARTIN