Summary
Overview
Work History
Education
Skills
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant

Twila Robbins

Roseville,CA

Summary

An enthusiastic Individual with excellent multi-tasking and customer service skills. Interested in obtaining a challenging position with a growing company that will promote professional growth. Excellent communication skills Knowledge of Window, Microsoft Word, Excel, Powerpoint,Lotus 123 .Outstanding customer service Perform well under pressure, communicate well verbally, follow procedures accurately. knowledge of HIPPA compliance, knowledge of Medical Terminology in Healthcare with a CPR certification. received knowledge in Microsoft Excel and QuickBooks software. I go above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale will pitch in to help my colleagues determine the Hierarchy of communication for various issus ,who posses strong ability in analyzing information increasing customer satisfaction. Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

7
7
years of professional experience

Work History

Data Entry/receptionist

Coast Professional Inc.
07.2021 - 09.2022
  • Answered and quickly redirected up to 10 calls per every 5 minutes.
  • Completing all data entry using independent judgement to further assist the customer.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • reviewed input/output data to verify completeness,accuracy,and conformance to quality.
  • maintained production records
  • tracked documents received and completion dates in log.

Receptionist

Bienville Community Health Center
01.2020 - 04.2021
  • Screened all visitors and directed them to the correct employee or office.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted numerous visitors, including vendors
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Managed office supplies, vendors, organization and upkeep.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Dcs/Receptionist

Angel View Crippled Children Foundation
03.2016 - 07.2019
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Distributed medication to clients
  • IPP[Individual programming plan] charting
  • R.O.M [range of motion] charting
  • keeping clients calm while interacting and giving excellent care
  • Set up and connected efficient interfaces to handle more than [6 or more] tasks simultaneously.
  • Developed adaptive systems that flex to meet wide range of requests.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

Pacific High School
San Bernardino, CA

No Degree - Buisness Science

Post University
Waterbury, CT
06.2028

Skills

  • 50-55 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Office Equipment Operations
  • Document Management
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Multi-line phone proficiency
  • Critical thinker
  • Employee training and development
  • Works well under pressure
  • Appointment setting
  • Team building
  • Accounting familiarity
  • Payroll
  • Invoice processing
  • Service-Oriented Mindset
  • MS Office
  • Cultural Awareness
  • Data Entry
  • First Aid/CPR

Skills

Administrative Assistant, Clerical

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Data Entry/receptionist

Coast Professional Inc.
07.2021 - 09.2022

Receptionist

Bienville Community Health Center
01.2020 - 04.2021

Dcs/Receptionist

Angel View Crippled Children Foundation
03.2016 - 07.2019

High School Diploma -

Pacific High School

No Degree - Buisness Science

Post University
Twila Robbins