Summary
Overview
Work History
Education
Skills
Timeline
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Norris Smith

Pembroke Pines,FL

Summary

Dynamic AC Technician with proven expertise at Tech, enhancing system efficiency through meticulous maintenance and inspections. Recognized for exceptional customer service and teamwork, effectively diagnosing issues and training new staff. Skilled in air conditioning repair and problem-solving, consistently promoting a safe and organized work environment.

Overview

7
7
years of professional experience

Work History

AC Technician

Tech
04.2022 - Current
  • Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
  • Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
  • Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
  • Streamlined workflow processes by keeping tools organized and well-maintained, minimizing downtime between jobs.
  • Assist customers with inspecting components of AC systems.
  • Replaced dirty filters throughout system of air handlers every 6 months following routine maintenance schedule.

Warehouse Assistant

Warehouse Direct
06.2020 - 04.2022
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.

The Collection Audi Dealer

Technician
02.2018 - 04.2020
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Vehicle Maintenance,diagnosing and repairing.

Education

Homestead Sr High

Skills

  • Air conditioning repair
  • Heating systems
  • Chiller maintenance
  • Air balancing
  • Customer service
  • Team collaboration
  • Packaging and labeling
  • Problem-solving
  • Multitasking
  • Teamwork and collaboration

Timeline

AC Technician

Tech
04.2022 - Current

Warehouse Assistant

Warehouse Direct
06.2020 - 04.2022

The Collection Audi Dealer

Technician
02.2018 - 04.2020

Homestead Sr High

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Norris Smith