Results-focused Cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
7
7
years of professional experience
Work History
Cosmetologist/Owner
Twisted Snips Cosmetology
Los Angeles, CA
07.2020 - Current
Enhanced client satisfaction by providing personalized hair care services based on individual needs and preferences.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Skillfully executed various color applications including color corrective services for natural-looking results that exceeded client expectations.
Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, rave styling among others.
Provided top-notch bridal makeup services that resulted in glowing testimonials from satisfied brides.
Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
Salon Receptionist
American Beauty College
West Covina, CA
07.2017 - 02.2020
Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
Streamlined salon operations for increased efficiency by handling administrative tasks such as inventory management and staff scheduling.
Maximized stylist productivity by coordinating schedules, managing appointment cancellations, and ensuring optimal utilization of resources.
Increased sales revenue by promoting salon products and services through comprehensive knowledge and persuasive recommendations.
Updated customer records and maintained accurate client information.
Handled payments and processed credit card transactions.
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