Summary
Overview
Work History
Education
Skills
Timeline
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Twyla Wickwire

Le Raysville,PA

Summary

Dynamic administrative professional with a proven track record at Northeast Bradford School District, excelling in customer service and efficient document management. Skilled in Excel and adept at fostering strong relationships, I successfully reduced office costs through strategic inventory management while ensuring seamless operations under pressure.

Experienced with office administration, scheduling, and record keeping. Utilizes strong organizational skills to ensure smooth office operations. Track record of effective communication and problem-solving.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

District Office Secretary

Northeast Bradford School District
03.2018 - Current
  • Provide excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Collect and process tax payments.
  • Manage bus rosters and paperwork for all drivers.
  • Provide clerical support by copying, faxing, and filing documents.
  • Greet incoming visitors professionally and provide friendly, knowledgeable assistance.
  • Provide administrative support during high-pressure situations enabling seamless workflow.
  • Reduce office supply and district wide costs through diligent inventory management and vendor negotiations.


Administrative Assistant

Howard Hanna Real Estate
09.2017 - 03.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Owner, Office Manager

Wickwire Trucking
07.1998 - 08.2016
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Associate of Arts - Business Administration

University of Phoenix
Tempe, AZ
08-2019

High School Diploma -

Northeast Bradford School District
Rome, PA
06-1990

Skills

  • File management, File organization
  • Document management
  • Billing and invoicing
  • Spreadsheet development
  • Staff support
  • Excel expertise
  • Supply ordering
  • Mail distribution

Timeline

District Office Secretary

Northeast Bradford School District
03.2018 - Current

Administrative Assistant

Howard Hanna Real Estate
09.2017 - 03.2018

Owner, Office Manager

Wickwire Trucking
07.1998 - 08.2016

Associate of Arts - Business Administration

University of Phoenix

High School Diploma -

Northeast Bradford School District

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Twyla Wickwire