Summary
Overview
Work History
Education
Skills
Timeline
Generic

TyniSha Holman

Adamsville

Summary

Dynamic Patient Access Representative with proven problem-solving abilities at Huntsville Hospital. Expert in patient identity verification and registration management, consistently delivering exceptional service under pressure. Recognized for maintaining organized patient records and fostering positive patient interactions, enhancing overall satisfaction and operational efficiency.

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

5
5
years of professional experience

Work History

Patient Access Representative

Huntsville Hospital
10.2022 - 05.2024
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Organized patient records and database to facilitate information storage and retrieval.

Substitute Teacher

Huntsville City Schools
09.2021 - 05.2023
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Customer Service Cashier

Home Depot
11.2021 - 04.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.

Sales Associate

Ross Dress for Less
01.2019 - 05.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

No Degree - Special Education

Alabama A&M University
Normal, AL
05-2026

No Degree - Special Education

Liberty University
Lynchburg, VA
05-2026

Skills

  • Patient check-in
  • Registration management
  • Patient identity verification
  • Problem-solving
  • Activity management
  • Special education
  • Classroom management
  • Order coordination
  • Check processing
  • Data entry proficiency

Timeline

Patient Access Representative

Huntsville Hospital
10.2022 - 05.2024

Customer Service Cashier

Home Depot
11.2021 - 04.2023

Substitute Teacher

Huntsville City Schools
09.2021 - 05.2023

Sales Associate

Ross Dress for Less
01.2019 - 05.2021

No Degree - Special Education

Alabama A&M University

No Degree - Special Education

Liberty University