Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Ty Baker

London,KY

Summary

Dedicated professional with strong teamwork and problem-solving skills in construction and customer service. Experienced in heavy equipment operation and hand tools proficiency, ensuring high-quality results in challenging environments.

Results-driven individual with a solid background in customer consultation and time management. Proven ability to resolve onsite challenges and enhance customer satisfaction through effective communication and collaboration. Committed to delivering projects on time while maintaining exceptional quality standards.

Overview

6
6
years of professional experience

Work History

Fence Laborer

ABC Builder
Richmond, KY
07.2025 - Current
  • Operated tools and equipment for fence installation and repair tasks.
  • Assisted in measuring and marking fence lines for accurate placement.
  • Collaborated with team members to ensure timely project completion.
  • Resolved onsite challenges, optimizing installation processes and timelines.
  • Adapted quickly to unforeseen challenges encountered during installations while maintaining focus on delivering high-quality results.
  • Joined, raised and secured fence segments in place.

Customer Service Representative

Lowes Home Improvment
Richmond, KY
06.2022 - Current
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Managed inventories and coordinated internal store operations to maintain stock accuracy.
  • Assisted customers with product inquiries and order placements, enhancing overall satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Delivered prompt service to prioritize customer needs.
  • Maintained up-to-date knowledge of product and service changes.

Sales Associate

Dunham's Sports
Richmond, KY
06.2021 - 04.2022
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to drive customer engagement.
  • Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Collaborated with team members to achieve store sales targets and improve inventory management.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

General Laborer

Bluejay Construction
Richmond, KY
11.2020 - 06.2021
  • Operated various hand and power tools safely to complete construction tasks efficiently.
  • Assisted in site preparation, including digging trenches and clearing debris for upcoming projects.
  • Collaborated with team members to ensure timely completion of construction assignments and adherence to safety protocols.
  • Conducted routine inspections of materials and equipment to maintain quality standards on-site.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Loaded and unloaded materials onto trucks and trailers.

Golf Course Groundskeeper

Boone's Trace National Golf Club
Richmond, KY
08.2020 - 11.2020
  • Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
  • Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
  • Repaired ground structures regularly, sticking to schedules, and meeting facility needs.
  • Upheld safety standards within the workplace through proper training, equipment use, and adherence to protocols.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Golf Course Groundskeeper

Pine Creek Golf Course
Mount Juliet, TN
03.2020 - 08.2020
  • Managed daily maintenance of greens, tees, and fairways to ensure optimal playing conditions.
  • Supervised team of groundskeepers, providing training on best practices for turf management.
  • Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
  • Enhanced turf quality by implementing effective maintenance practices and providing appropriate nutrition.
  • Maintained gardening tools by replacing blades and fluids.
  • Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.

Education

High School Diploma -

Wilson Central High School
Lebanon, TN
05.2020

Skills

  • Measuring skills
  • Hand tools proficiency
  • Heavy equipment operation
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Physical strength
  • Customer consultation
  • Hand-eye coordination
  • Record keeping
  • Inventory management
  • Professional demeanor

Timeline

Fence Laborer

ABC Builder
07.2025 - Current

Customer Service Representative

Lowes Home Improvment
06.2022 - Current

Sales Associate

Dunham's Sports
06.2021 - 04.2022

General Laborer

Bluejay Construction
11.2020 - 06.2021

Golf Course Groundskeeper

Boone's Trace National Golf Club
08.2020 - 11.2020

Golf Course Groundskeeper

Pine Creek Golf Course
03.2020 - 08.2020

High School Diploma -

Wilson Central High School
Ty Baker