Energetic station manager with a solid record and significant background in Logistics. Successful at coordinating individuals for on-air and behind-scenes duties. Dependable with a superior work ethic and a strong background in budgeting, scheduling and Driving home results. ].
Overview
28
28
years of professional experience
1
1
Certification
Work History
Station Manager
OMNI LOGISTICS
Torrance, CA
08.2019 - Current
Developed and maintained relationships with suppliers, carriers, and customers to ensure efficient freight forwarding services.
Developed and implemented station policies and procedures to ensure compliance with local, state, and federal regulations.
Conducted regular staff meetings to discuss performance objectives, safety protocols, and customer service standards.
Oversaw the daily operations of the station including scheduling, budgeting, payroll processing, inventory control, and maintenance.
Maintained accurate records of all incoming and outgoing shipments and tracked freight costs.
Monitored employee attendance records and ensured shift coverage for 24-hour operations.
Recruited, trained, supervised, evaluated, coached and disciplined staff members.
Resolved customer complaints in a timely manner while providing excellent customer service skills.
Performed quality assurance tests on products prior to shipment or delivery to customers.
Ensured that all equipment was maintained according to manufacturer's specifications.
Analyzed financial reports to identify areas of cost savings or increased efficiency.
Negotiated pricing agreements with vendors for supplies used at the station.
Identified opportunities for process improvement within the organization through data analysis techniques.
Delivered high level of service to customers in effort to build upon relationships for future.
District Manager
Crane Worldwide Logistics
Compton, CA
01.2017 - 07.2019
Applied effective time management techniques to meet tight deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Self-motivated, with a strong sense of personal responsibility.
Vice President of Operations
Sterling Transportation
Los Angeles, CA
12.2007 - 06.2017
Increased company profits through performance optimization strategies and efficiency improvements.
Prepared annual budgets with controls to prevent overages.
Identified opportunities to improve business process flows and productivity.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Identified issues with production, workforce, and material sourcing and implemented successful solutions.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Improved employee satisfaction rating by realigning and enforcing policies.
Performed statistical analyses to gather data for operational and forecast team needs.
Drove team engagement to achieve aggressive company targets.
Set clear goals to monitor targets and offered real-time input on performance and motivation.
Employed optimal safety practices to reduce worksite complaints and hazards.
Established performance goals for department and outlined processes for achievement.
Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
Station Manager
AIT Worldwide Logistics
Torrance, CA
01.2004 - 02.2007
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Implemented a safety program and delivered training to employees, realizing a 30% decrease in job site accidents.
Monitored production operations for quality and compliance with standards.
Managed implementation of new technological improvements resulting in increased efficiency.
Vice President of Operations
Aeronet Worldwide
Carson, CA
11.2003 - 12.2004
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Performed statistical analyses to gather data for operational and forecast team needs.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased company profits through performance optimization strategies and efficiency improvements.
Drove team engagement to achieve aggressive company targets.
Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
Identified issues with production, workforce, and material sourcing and implemented successful solutions.
General Manager of Operations
MSAS North American Logistics
Hawthorne, CA
06.1996 - 11.2003
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Partnered with vendors and suppliers to effectively manage and budget.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Trained and guided team members to maintain high productivity and performance metrics.
Education
GED -
Los Angeles Harbor College
Wilmington, CA
01-1989
Skills
Operating Procedures
Staff Training and Development
Team Development
Operations Management
Effective Communication
Transportation Management
Active Listening
Problem-Solving
Affiliations
GOLF
GYM
FANTASY FOOTBALL
Certification
HAZMAT CERTIFIED
TSA TRAINING
Timeline
Station Manager
OMNI LOGISTICS
08.2019 - Current
District Manager
Crane Worldwide Logistics
01.2017 - 07.2019
Vice President of Operations
Sterling Transportation
12.2007 - 06.2017
Station Manager
AIT Worldwide Logistics
01.2004 - 02.2007
Vice President of Operations
Aeronet Worldwide
11.2003 - 12.2004
General Manager of Operations
MSAS North American Logistics
06.1996 - 11.2003
GED -
Los Angeles Harbor College
HAZMAT CERTIFIED
TSA TRAINING
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