Summary
Overview
Work History
Education
Skills
Additional Information
Contact
Skills
Timeline
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Ty Bradley

Xenia,Ohio

Summary

With a proven track record at Burd Brothers, I excel in supervising safe product handling and enhancing customer satisfaction through effective problem resolution. My leadership and relationship-building skills, coupled with meticulous record-keeping and a commitment to safety, have consistently improved operational efficiency and client trust.

Overview

32
32
years of professional experience

Work History

Class B CDL Truck Driver

Burd Brothers
Dayton, OH
07.2024 - Current
  • Facilitated safe loading and unloading of products by supervising warehouse personnel.
  • Kept meticulous records regarding invoices, payments, and special instructions regarding shipments.
  • Completed deliveries by requested times.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Inspected freight upon loading, unloading for damage or incorrect quantity, quality of product delivered.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Performed basic repairs on vehicles such as changing tires or jump starting batteries when necessary.
  • Reported any mechanical issues encountered during trips promptly to maintenance personnel for repair.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Recorded expenses and maintained receipts.
  • Processed shipment documents neatly and efficiently for each load.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Presented bills and collected payments for on-demand orders.
  • Navigated unfamiliar areas using maps, GPS systems, and other navigational aids.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Verified delivery instructions, estimated time of arrival, and planned routes according to traffic patterns.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Collaborated with dispatchers to plan optimal routes that minimized fuel consumption costs.

Box Truck Driver

General Pet Supply Inc.
, All States
01.2015 - 06.2016
  • Picked up products from warehouse or distribution center, verified content and delivered to businesses or households as schedule indicated.
  • Followed established traffic and transportation laws and operated and maintained equipment safely to comply with Federal Motor Carrier Safety Administration guidelines.
  • Inspected truck equipment and supplies and reported mechanical problems to facilitate repair process.
  • Maintained reports and log books to document hours to comply with HOS rules and regulations.
  • Leveraged forklift, hand truck or dolly to load and unload product for stock or delivery.
  • Interpreted GPS to operate most efficient route service and reported delays, accidents and other traffic and transportation situations to dispatch or manager.
  • Relocated goods from dock area to appropriate storage locations.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.

CDL Class a Driver

Schneider Trucking
, All States
01.2013 - 01.2015
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Retained valid proof of insurance and registration in vehicles.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
  • Maintained accurate logs to document mileage and delivery information.
  • Navigated and planned each route with up-to-date GPS support, accounting for weather or construction issues, to prevent costly and avoidable delays.
  • Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.

Bus Driver

Wright State University
Dayton, OH
01.2004 - 08.2013
  • Drove Shuttle Bus transporting students around campus and around the surrounding area of the campus.
  • Learned and followed school transportation procedures.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Helped elderly and disabled passengers board and exit bus.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.

Bus Driver

Greene CATS, Inc
Xenia, OH
01.2001 - 01.2003
  • Trained / Assisted new hires in obtaining CDL.
  • Learned and followed school transportation procedures.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.

Ohio Bus Instructor, Bus Driver

Xenia Community Schools
Xenia, OH
12.2000 - 12.2001

  • Guided students through process for obtaining vehicle operator's license in Ohio.
  • Conducted on-the-road driver training and required students to apply learning from classroom to demonstrate readiness for licensure.
  • Provided support to student drivers and promoted safety and law compliance.
  • Presented and explained current driving laws and regulations using specific examples of compliance and non-compliance.
  • Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
  • Instructed drivers on proper procedures for operating trucks, including shifting gears and backing up trailers.
  • Conducted formal road driving test with students at conclusion of other testing to verify students' readiness for licensure.
  • Introduced new driver trainees to automobile fundamentals and basic electromechanical operation of vehicle.
  • Presented to students necessary documentation on driving practices, laws and safety to allow study and preparation outside of class.
  • Led students through parallel parking and other parking configurations in parking lot without other traffic.
  • Explained and showed video images to teach emergency driving techniques, driving in ice and snow and avoiding collisions.
  • Coached students through use of operational controls such as foot pedals and turn signals while in stationary vehicle.
  • Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.

Customer Service Manager/Route Supervisor

Roberds Furniture
Xenia, OH
01.1997 - 01.2001
  • Routed calls from multiple sites to correct personnel and assisted with complex cases.
  • Oversaw daily operations of routing/sales department through combination of careful planning and troubleshooting.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Identified business issues, creating customized solutions for individual problems.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Answered customer questions regarding shipments.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Maximized schedule efficiency and personal use of time by planning optimal routes.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Truck Driver

Roberds Furniture
Carrollton, OH
01.1993 - 01.1997
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Handled merchandise in accordance with product handling standards.
  • Answered customer questions regarding shipments.
  • Notified customers of delays to decrease calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Operated forklifts, hand trucks and pallet jacks to load and unload vehicles.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Education

GED -

Greeneview High Scool
Jamestown, OH
05-1988

Skills

  • Training & Development
  • Friendly, Positive Attitude
  • Good Work Ethic
  • Supervision & Leadership
  • Relationship Building
  • Reliable & Trustworthy
  • Team Building
  • People Skills
  • Customer Service
  • Problem Resolution

Additional Information

  • Special Skills I scored the highest of a class of 60 students on the CDL test. I am a self-starter, I adapt very quickly. Had the highest rate of students pass their CDL test that I trained at various places of employment. Has advanced training in bus driving.

Contact

Xenia, Ohio 45385

Skills

Customer satisfaction, customer service, driving, forklift, routing, training

Timeline

Class B CDL Truck Driver

Burd Brothers
07.2024 - Current

Box Truck Driver

General Pet Supply Inc.
01.2015 - 06.2016

CDL Class a Driver

Schneider Trucking
01.2013 - 01.2015

Bus Driver

Wright State University
01.2004 - 08.2013

Bus Driver

Greene CATS, Inc
01.2001 - 01.2003

Ohio Bus Instructor, Bus Driver

Xenia Community Schools
12.2000 - 12.2001

Customer Service Manager/Route Supervisor

Roberds Furniture
01.1997 - 01.2001

Truck Driver

Roberds Furniture
01.1993 - 01.1997

GED -

Greeneview High Scool

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Ty Bradley