Ty Bryant
Mount Juliet,TN
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon
La Vergne, TN
09.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Successfully avoided time delivery delays by carefully planning best routes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Delivery Driver
DoorDash
Mount Juliet, TN
06.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
Front Desk Assistant
Muletown Rec Center
Columbia, TN
05.2020 - 06.2020
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Received, screened and routed incoming calls.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered multi-line phone system and enthusiastically greeted callers.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees, and payments.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
No Degree - Exercise Science
Volunteer State Community College
Gallatin, TN06.2024
High School Diploma -
Spring Hill High School
Columbia, TN05.2020
Skills
- Well Spoken
- Great Manners
- Great Team Member
- Works Tremendously Hard
- Load Balancing
- Cargo Handling
- DOT Compliance
- Product Promotion
- GPS Navigation
- Order Verification
- Commercial Driving
- Vehicle Maintenance
Timeline
Delivery Driver
Amazon
09.2023 - Current
Delivery Driver
DoorDash
06.2020 - Current
Front Desk Assistant
Muletown Rec Center
05.2020 - 06.2020
No Degree - Exercise Science
Volunteer State Community College
High School Diploma -
Spring Hill High School