Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ty Buckley

Jackson,TN

Summary

Proficient and versatile front of house employee with seven years of experience in client and office coordinating, as well as hospitality and customer service roles. Exceptional people skills with an enthusiastic, yet professional personality demonstrated through proactive problem-solving and a dedication to individualized client relationships and workplace organization. Successful at balancing a calm attitude with productivity in high-demand, multitasked positions. Eager to contribute productivity and stability long-term to a passionate environment.

Overview

11
11
years of professional experience

Work History

Radiology Unit Secretary

West Tennessee Healthcare
06.2024 - 08.2025
  • Responsible for checking in all radiology related appointments, obtaining all necessary documentation, and transcribing physician's orders.
  • Facilitated communication between various departments of the hospital and radiology technicians to ensure both inpatient and outpatient scans are performed in the most efficient timeframe.
  • Responsible for exporting and importing confidential imaging and reports between outside medical facilities while following HIPAA guidelines, and frequently troubleshooting any technological incompatibilities.

Office Coordinator

Dalton Meat LLC.
01.2023 - 05.2024
  • Trusted keyholder; first point of contact responsible for receiving inquiries, processing transactions, directing calls, and assisting with various daily tasks.
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in professional manner.

Patient Coordinator

Jack + Jill Aesthetics
08.2021 - 02.2022
  • Initial contact receiving inquiries and providing detailed knowledge of all treatments, financial packages, ingredients of medical grade line of products, facility features, and any information pertinent to the individual.
  • Responsible for enuring patient understands their billing, and receiving all payments.
  • Maintained patient management software, ensuring information is current at all times.
  • Worked closely with management to troubleshoot any sudden issues in a timely manner, as well as cross checking all inventory for accurate counts.
  • Supporting weekly social media updates.

Server/Host

Public House & The Social
06.2019 - 08.2020
  • As most impressionable role of the dining experience, being responsible for balancing satisfaction for elite clientele expecting above average experience, as well as demonstrating exceptional time management and communication to satisfy staff.
  • Consistently rehearsed a sharp and tested knowledge of menu recipes, origins of ingredients, as well as extensive full bar knowledge with upselling attitude in mind.
  • Welcoming face to the business as host at times, expected to juggle unexpected intake with finesse, maintaining all reservations, as well as offering our catering services and selling our private banquet hall to potential clients.

Front Desk Coordinator

Jackson Cheer Company
01.2015 - 01.2019
  • A trusted keyholder, serving as initial contact to all clients regarding our tumbling and cheer programs offered.
  • Managed reception and guided parents of new students though the enrollment process, explaining and collecting all tuition.
  • Coordinated student and class scheduling.
  • Edited and filed office documentation, as well as handling sale of merchandise.
  • Promptly reported for any additional secretary duties as needed by the director.

Education

High School Diploma -

University School of Jackson
Jackson, TN
05.2017

Skills

  • Administrative Support
  • Record Management
  • Telephone skills
  • Upselling skills
  • Schedule Management
  • Meeting Coordination
  • Basic accounting
  • Inventory Management
  • Conflict Resolution
  • Client relations
  • Multi-task oriented

Timeline

Radiology Unit Secretary

West Tennessee Healthcare
06.2024 - 08.2025

Office Coordinator

Dalton Meat LLC.
01.2023 - 05.2024

Patient Coordinator

Jack + Jill Aesthetics
08.2021 - 02.2022

Server/Host

Public House & The Social
06.2019 - 08.2020

Front Desk Coordinator

Jackson Cheer Company
01.2015 - 01.2019

High School Diploma -

University School of Jackson

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