Ty Bundy

• Provide excellent customer service by greeting each customer with a smile creating friendly interactions
• Key responsibilities answering phones, addressing questions regarding nonprofessional matters, and organizing patients medications for pick up
• Proficient use of point of sale system and pharmacy software system
• HIPAA compliance ensuring patient privacy and confidentiality
• Provide friendly empathetic patient support resolving issues and ensuring a positive experience at the front counter and drive thru

Followed Dr. Adam Bennett, a pediatric dentist observing cleanings, crown application, and a tooth extraction

• Shadowed Dr. AnnaKate Tatum, observed job duties and work flow required by a fast paced orthodontist

Shadowed Dr. Drew Sessions, a radiologist observing the reading and dictation of numerous different imaging ranging from X-Rays, MRI, CT scan, and ultrasounds