Summary
Work History
Education
Skills
Timeline
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Ty Burden

Oklahoma City,OK

Summary

Dynamic and detail-oriented professional with hands-on experience at Resonance Inc, excelling in electronic device repairs. Proven problem-solver with strong diagnostic testing skills, enhancing customer satisfaction through efficient service. Recognized for leadership in team collaboration and effective inventory management, ensuring optimal device performance and minimal downtime.

Work History

Special Electronic Device Repairer

Resonance Inc
2012 - 2025
  • Assisted with disassembly and reassembly of electronic devices for troubleshooting.
  • Learned to operate diagnostic tools for evaluating device performance issues.
  • Supported senior technicians in repairs, gaining hands-on experience with various electronic components.
  • Developed understanding of safety protocols while handling sensitive electronic equipment.
  • Collaborated on inventory management, ensuring availability of necessary repair parts and tools.
  • Observed and documented repair processes to enhance personal knowledge and skills development.
  • Participated in team meetings to discuss repair challenges and solutions with peers.
  • Adapted quickly to new technologies and software used in electronic device repair operations.
  • Restored malfunctioning devices to full functionality by replacing damaged components as needed.
  • Maximized device lifespan through careful diagnosis and skilled execution of necessary repairs.
  • Prevented recurring issues by identifying underlying causes of device malfunctions during initial diagnostics.
  • Improved customer satisfaction with timely and accurate electronic device repairs.
  • Managed inventory of replacement parts, minimizing downtime due to unavailable components.

Restaurant Server

Hideaway Pizza
2011 - 2012
  • Delivered exceptional customer service, ensuring positive dining experiences and repeat patronage.
  • Managed multiple tables efficiently, prioritizing guest needs and maintaining prompt service.
  • Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
  • Handled cash transactions accurately, reconciling payments at the end of shifts.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Addressed customer complaints effectively, resolving issues to maintain satisfaction levels.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Assistant Manager

Spencer's Gifts
2009 - 2011
  • Assisted in daily operations, ensuring smooth workflow and timely task completion.
  • Collaborated with team members to enhance customer service quality and efficiency.
  • Executed inventory management processes, monitoring stock levels and replenishment needs.
  • Supported training initiatives for new staff, fostering a collaborative learning environment.
  • Coordinated scheduling for staff shifts, optimizing workforce allocation and coverage.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

ASE Certification - Auto Collision Repair

MNTC
Norman, OK
01-2005

Skills

  • Customer support
  • Soldering expertise
  • Electronic circuit analysis
  • Teamwork
  • Leadership skills
  • Reliability

Timeline

Special Electronic Device Repairer

Resonance Inc
2012 - 2025

Restaurant Server

Hideaway Pizza
2011 - 2012

Assistant Manager

Spencer's Gifts
2009 - 2011

ASE Certification - Auto Collision Repair

MNTC