Summary
Overview
Work History
Education
Skills
Timeline
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Ty Cisewski

Orlando,FL

Summary

Dedicated Service Consultant adept at writing service orders, building customer relationships and solving diverse problems. Steps into multiple roles to accomplish demanding objectives in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Service Consultant

Napleton Volkswagen Orlando
Orlando, FL
09.2023 - Current
  • Provide exceptional customer service, resolving complaints diplomatically and efficiently.
  • Achieve high customer ratings by consistently exceeding expectations in all aspects of service advising.
  • Consistently exceed customer call guidelines for service levels, handle time and productivity.
  • Collaborate with parts department to expedite necessary repairs, minimizing downtime for customer vehicles.
  • Increase repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Promote additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.

Entrepreneur/Owner

Car Buy Connect
07.2022 - Current
  • Locate and negotiate new and used car sales for new and existing clients throughout country.
  • Interact well with customers to build connections and nurture relationships.
  • Generate additional revenue streams through constructive client relationships.

Operations Intern

Urban Air Adventure Park-Orlando Hamlin
10.2022 - 06.2023
  • Worked on pre-opening team to interview and staff park.
  • Conducted inventory management.
  • Assisted with staff training on attractions, park cleanliness and maintenance.
  • Assured guest satisfaction during opening period.

Server

Gators Dockside
07.2021 - 11.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.

Real Estate Intern

Engel & Volkers Orlando Downtown
01.2020 - 06.2021
  • Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
  • Performed administrative tasks such as drafting contracts, updating client databases, and filing paperwork efficiently.
  • Worked with special team to locate and develop properties in Central Florida area.

Education

Associate Degree - Business

Valencia College
Orlando, FL
05.2023

GRADUATED -

Olympia High School
Orlando, FL
05.2020

Skills

  • Documentation And Reporting
  • Product Knowledge
  • Sales Quota Achievement
  • Warranty Claims Process Management
  • Customer Service
  • Sales closing
  • Time Management
  • Sales
  • Negotiations
  • Guest Satisfaction
  • Problem Solving
  • Project Management

Timeline

Service Consultant

Napleton Volkswagen Orlando
09.2023 - Current

Operations Intern

Urban Air Adventure Park-Orlando Hamlin
10.2022 - 06.2023

Entrepreneur/Owner

Car Buy Connect
07.2022 - Current

Server

Gators Dockside
07.2021 - 11.2021

Real Estate Intern

Engel & Volkers Orlando Downtown
01.2020 - 06.2021

Associate Degree - Business

Valencia College

GRADUATED -

Olympia High School

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Ty Cisewski