Ty Cisewski
Orlando,FL
Summary
Dedicated Service Consultant adept at writing service orders, building customer relationships and solving diverse problems. Steps into multiple roles to accomplish demanding objectives in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Service Consultant
Napleton Volkswagen Orlando
Orlando, FL
09.2023 - Current
- Provide exceptional customer service, resolving complaints diplomatically and efficiently.
- Achieve high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Consistently exceed customer call guidelines for service levels, handle time and productivity.
- Collaborate with parts department to expedite necessary repairs, minimizing downtime for customer vehicles.
- Increase repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Promote additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
Entrepreneur/Owner
Car Buy Connect
07.2022 - Current
- Locate and negotiate new and used car sales for new and existing clients throughout country.
- Interact well with customers to build connections and nurture relationships.
- Generate additional revenue streams through constructive client relationships.
Operations Intern
Urban Air Adventure Park-Orlando Hamlin
10.2022 - 06.2023
- Worked on pre-opening team to interview and staff park.
- Conducted inventory management.
- Assisted with staff training on attractions, park cleanliness and maintenance.
- Assured guest satisfaction during opening period.
Server
Gators Dockside
07.2021 - 11.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Real Estate Intern
Engel & Volkers Orlando Downtown
01.2020 - 06.2021
- Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
- Performed administrative tasks such as drafting contracts, updating client databases, and filing paperwork efficiently.
- Worked with special team to locate and develop properties in Central Florida area.
Education
Associate Degree - Business
Valencia College
Orlando, FL05.2023
GRADUATED -
Olympia High School
Orlando, FL05.2020
Skills
- Documentation And Reporting
- Product Knowledge
- Sales Quota Achievement
- Warranty Claims Process Management
- Customer Service
- Sales closing
- Time Management
- Sales
- Negotiations
- Guest Satisfaction
- Problem Solving
- Project Management
Timeline
Service Consultant
Napleton Volkswagen Orlando
09.2023 - Current
Operations Intern
Urban Air Adventure Park-Orlando Hamlin
10.2022 - 06.2023
Entrepreneur/Owner
Car Buy Connect
07.2022 - Current
Server
Gators Dockside
07.2021 - 11.2021
Real Estate Intern
Engel & Volkers Orlando Downtown
01.2020 - 06.2021
Associate Degree - Business
Valencia College
GRADUATED -
Olympia High School
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