Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ty Cortinas

Escanaba

Summary

Dynamic and results-driven professional with extensive experience in care coordination and quality control standards at Lakehouse Assisted Living. Proven ability to enhance service planning and training, ensuring exceptional patient outcomes. Strong problem-solving and teamwork skills, dedicated to maintaining high standards of care and fostering a collaborative environment.

Overview

5
5
years of professional experience

Work History

Lead Care Manager

Lakehouse Assisted Living
10.2023 - Current
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Arranged transportation and documented details of discharge transition plans.

Housekeeper

Comfort Suites Hotel
09.2023 - 02.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Brand Associate

Old Navy
10.2022 - 08.2023
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Communicated product information with confidence and educated consumers about company.
  • Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.

Housekeeper

Island Resort and Casino
08.2020 - 08.2022
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Education

High School Diploma -

Bark River-Harris Jr/Sr High School
Bark River, MI
08-2022

Skills

  • Care coordination
  • Quality control standards
  • Service planning
  • Training skills
  • Healthcare
  • Customer service
  • Problem-solving
  • Multitasking
  • Teamwork and collaboration
  • Attention to detail

Timeline

Lead Care Manager

Lakehouse Assisted Living
10.2023 - Current

Housekeeper

Comfort Suites Hotel
09.2023 - 02.2024

Brand Associate

Old Navy
10.2022 - 08.2023

Housekeeper

Island Resort and Casino
08.2020 - 08.2022

High School Diploma -

Bark River-Harris Jr/Sr High School

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Ty Cortinas