Ty Crawford
Logan
Summary
Dynamic project management professional with over 15 years of experience dedicated to delivering exceptional results through strategic planning and execution. Expertise in leading cross-functional teams to achieve project goals while fostering a culture of collaboration and innovation at every stage. Recognized for adaptability in fast-paced environments, consistently ensuring optimal outcomes and exceeding client expectations. Committed to continuous improvement and leveraging industry best practices to enhance project success and elevate team performance.
Overview
29
29
years of professional experience
Work History
Project Manager, Client Services
Campbell Scientific Inc
09.2017 - Current
- Manage customers, direct supervisory and management responsibility for the research, design, cost estimation, specification, proposal evaluation, project management, and acceptance testing of specialized systems.
- Involved in planning, technical researching, engineering, designing, constructing, installing, maintaining, purchasing, and operating the radio communications and additional electronics-related items
- Led cross-functional teams in delivering client projects on time and within scope.
- Developed project plans, timelines, and budgets to align with client objectives.
- Implemented process improvements that increased operational efficiency and client satisfaction.
- Mentored junior project managers, fostering skill development and career growth.
- Analyzed project performance metrics to drive strategic decision-making for future initiatives.
- Managed risk assessments to proactively address potential project challenges and mitigate impacts.
- Established best practices for project management processes, ensuring consistency across all client engagements.
- Negotiated contracts with vendors for cost-effective procurement of services essential for successful project completion.
- Leveraged industry best practices for efficient management of complex projects, ensuring consistent success rates across multiple engagements.
- Established a solid reputation as a trusted advisor by consistently exceeding client expectations through exceptional service delivery.
- Managed risks proactively by identifying potential issues and implementing mitigation strategies, ensuring smooth project progression.
- Collaborated closely with stakeholders to gather requirements, define project scope, and establish realistic timelines.
- Championed continuous improvement initiatives that resulted in process enhancements leading to greater client satisfaction.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Developed and implemented project plans and budgets to ensure successful execution.
Network Operations/Service Manager/Project Manager, Client Services
Samsung/Prismview
01.1997 - 01.2017
- Joined as Electrical Engineer / PCB Designer, promoted rapidly through a series of increasingly responsible supervisory positions based on strong operating, and team Leadership performance. Managing 20-plus employees.
- Brokered a $5.2 million deal taking on new product lines in the LFD Industry.
- Reduced absenteeism 90% and turnover 60% with strategies to recruit, train, and retain high-quality employees.
- Implemented Tableau real time analytics.
- Oversaw daily operations to ensure service delivery aligned with company standards.
- Implemented process improvements to enhance operational efficiency and customer satisfaction.
- Developed training programs for staff, fostering skill development and team performance.
- Managed vendor relationships to optimize supply chain processes and cost savings.
- Analyzed service metrics and generated reports to inform strategic decision-making.
- Led cross-functional teams in project initiatives, driving alignment on operational goals.
- Ensured seamless integration between various departments during periods of organizational restructuring or expansion efforts.
- Established strong relationships with clients, vendors, and partners to support long-term growth strategies in the industry.
- Developed strategic plans for the operations department, resulting in increased productivity and enhanced performance.
- Implemented new training programs for staff members, boosting employee engagement and skillsets.
- Enhanced overall customer experience by implementing improvements based on feedback from clients and employees alike.
Education
BS - Electrical Engineering
University of Notre Dame
South Bend, INBS - Computer Science
University Nevada Las Vegas
Las Vegas, NVUEWA & UBWA - undefined
Ubiquiti Academy
Lubbock, TXNo Degree - Microsoft Power BI
Bridgerland Applied Technical College
Logan, UT08-2025
Skills
- Service Planning and Parts Allocation
- Financial Planning and Profit Analysis
- Project scoping
- Sales Coaching
- Multisite Operations
- Technical Documentation
- Vendor Relations and Negotiation
- Employee Training and Development
- Customer satisfaction
- Team motivation
- Project scheduling
- Deadline management
Websites
Timeline
Project Manager, Client Services
Campbell Scientific Inc
09.2017 - Current
Network Operations/Service Manager/Project Manager, Client Services
Samsung/Prismview
01.1997 - 01.2017
BS - Computer Science
University Nevada Las Vegas
UEWA & UBWA - undefined
Ubiquiti Academy
BS - Electrical Engineering
University of Notre Dame
No Degree - Microsoft Power BI
Bridgerland Applied Technical College