Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ty Daly

Old Fort,NC

Summary

Dynamic hospitality professional with extensive experience excelling in customer service.

Proven ability to train staff and enhance operational efficiency, consistently managing high-volume sales. Recognized for attention to detail and effective problem-solving, ensuring exceptional guest experiences in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Black Apron

First Watch Daytime Cafe
09.2021 - 07.2025

As a Black Apron at First Watch, we are essentially an unsalaried extension of management. We train the new staff, handle our own comps and are responsible for handling the cash drawer.

I am responsible for daily opening procedures, regular cleaning and maintenance as well as closing duties. I am also responsible for efficiently managing up to $2,000 in sales per day in my own section while running food to and pre bussing dishes off of my own tables, as well as other servers’.

Company policy requires we are scheduled one support shift weekly, either host or an expo.

Typically I am scheduled to expo each Sunday, accurately plating and selling up to $15,000 in food merchandise into photo worthy in house and takeaway meals.

Bartender/Headwait/Takeaway

Outback Steakhouse
02.2015 - 07.2021

At Outback, my responsibilities were initially curbside takeaway and delivery; my responsibilities included accurately taking guest orders over the phone and entering them into the POS and accurately packaging the completed dishes and delivering them safely to our guests cars or directly to their homes. As a Bartender I was responsible for providing efficient food and beverage service at a high volume neighborhood bar to both regular guests and tourists alike while making craft cocktails for the entire restaurant. My headwait responsibilities were to carry out closing duties, cleaning and preparing the entire restaurant for the next opening shift as well as counting all of the cash for the day and paying out servers to their personal pay cards via Instant.

Delivery Driver/Prep

Pizza Hut
09.2013 - 02.2015

At Pizza Hut, I was responsible for positively answering telephones and accurately ringing in guests orders, preparing the order and delivering it to their homes.

While not delivering, I was responsible for preparing dough, sauces, vegetables and boxes while maintaining impeccable cleanliness in the kitchen by fulfilling daily cleaning procedures and regularly doing dishes.

Food Runner and Barback

Beachwood BBQ at the Postcard Inn
07.2012 - 09.2013

At Postcard Inn, I was responsible for expoing and running food at a high volume beach hotel and bar, including the indoor and poolside dining areas as well as preparing bar garnishes, and refilling kegs.

Beach Attendant and Lifeguard

Tradewinds Island Grand Resort
02.2012 - 09.2012

At the Tradewinds Island Grande, I was responsible for the set up and tear down of all beach activities and assisting diverse clientele in renting outdoor beach amenities and services such as cabanas and stand up paddle boards as well as sales for sunscreen, sno cones and beach toys.

I was responsible for guest safety as a lifeguard at the resorts inflatable floating water park in the Gulf of Mexico.

Education

High School Diploma -

Hollins High
Kenneth City, FL
2012

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Decision-making

Timeline

Black Apron

First Watch Daytime Cafe
09.2021 - 07.2025

Bartender/Headwait/Takeaway

Outback Steakhouse
02.2015 - 07.2021

Delivery Driver/Prep

Pizza Hut
09.2013 - 02.2015

Food Runner and Barback

Beachwood BBQ at the Postcard Inn
07.2012 - 09.2013

Beach Attendant and Lifeguard

Tradewinds Island Grand Resort
02.2012 - 09.2012

High School Diploma -

Hollins High