Ty Elder
Atlanta,GA
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
18
18
years of professional experience
Work History
General Manager
Waffle House
01.2021 - Current
- Analyzed sales data to optimize sales strategies and improve employee performance
- Conducted financial analysis for P&L, cost controls, and labor budgets, leading to increased operational efficiency
- Developed and delivered comprehensive sales training to staff, driving revenue growth and employee engagement
- Leading store operations, including sales, financial management, staffing, and customer service
HDE Operations Coordinator / Project Manager
The Home Depot
01.2015 - 01.2021
- Managed operational projects with a focus on human capital and vendor management, impacting over $10M in revenue
- Enhanced employee productivity by 20% year-over-year through data-driven performance management and strategic planning
- Collaborated with store managers to recruit, train, and manage over 100 hourly associates, ensuring alignment with company goals
Cash Management Operations Teller
Loomis
01.2013 - 12.2013
- Conducted precise data analysis for deposit verification and prepared change orders for financial transactions exceeding $500,000
- Trained new staff in internal processes, ensuring compliance and operational excellence
Vault Associate
The Home Depot
01.2011 - 01.2013
- Oversaw daily cash intake of over $25,000, maintaining accuracy and compliance through rigorous auditing processes
- Utilized data analysis to improve customer service and vendor interactions, enhancing overall operational efficiency
Office Manager
Georgia Regional Hospital
01.2007 - 01.2009
- Supervised 8 operations staff, utilizing data analysis to establish and evaluate key performance indicators
- Managed full-cycle recruiting and employee relations, implementing data-driven strategies to improve performance and retention
- Managed all incoming calls approximately 60 calls and emails for the department
Education
Master of Business Administration -
Strayer University
Atlanta, GA05.2016
Skills
- Operations Management
- Sales Strategy & Execution
- Financial Analysis & Budgeting
- Team Leadership & Development
- Process Improvement
- Customer Service Excellence
- Talent Management
- Compliance & Risk Management
- Performance Metrics
- Inventory Management
- Administrative skills
- Sales analysis
Professional Highlights
- Employee Retention: Spearheaded initiatives that resulted in a 94% employee retention rate in high-turnover environments by leveraging data-driven strategies and enhancing employee engagement.
- Revenue Growth: Consistently surpassed sales targets, achieving a 10-15% increase in revenue within the first month through strategic sales planning and execution.
- Operational Efficiency: Improved store profitability by implementing key performance indicators (KPIs) and delivering sales training programs, resulting in enhanced operational guidelines.
Timeline
General Manager
Waffle House
01.2021 - Current
HDE Operations Coordinator / Project Manager
The Home Depot
01.2015 - 01.2021
Cash Management Operations Teller
Loomis
01.2013 - 12.2013
Vault Associate
The Home Depot
01.2011 - 01.2013
Office Manager
Georgia Regional Hospital
01.2007 - 01.2009
Master of Business Administration -
Strayer University
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